What is PCI Compliant Authorize/ Capture management?
PCI Compliant Authorize/Capture is a built in support for authorize, capture, void and refund actions using Authorize.net and Authorize.net Customer Information Manager for PCI compliant credit card storage (making repeat purchases easier for your customers) + the ability to build in new payment gateway APIs upon request.
It integrates with Authorize.net's CIM (Customer Information Management) feature to allow PCI compliant storage of credit card information allowing customers to more quickly and easily place future orders. (requires Authorize.net account). Once installed, you can manage customer’s CIM profiles via Settings>>Payments>>CIM Profiles in AE admin.
Customer’s will also be able to manage basic CIM profile info from their customer account on the frontend of your webstore(s). When a customer first checks out through one of your webstore(s) using a new customer account OR if they are checking out as a guest (i.e. not using a custom account) the standard credit card payment form is presented in checkout to fill out with their full credit card information.
If they are using a customer account, when their order is successfully submitted, the credit card information they’ve entered is saved with Authorize.net (on their secure infratstructure) while a profile ID is stored within AE along with the last four digits of the credit card and the expiration date of the card.
When a customer returns to your webstore at a later date to complete another purchase, if they have an existing CIM profile in their account, that would be presented as the default payment when choosing to pay by credit card. If you have CVV code required, the customer will only have to enter the card’s CVV code to process payment for their order using that existing CIM profile; if you don’t have CVV code required, the customer doesn’t have to enter anything to use that CIM profile.
This makes return ordering much easier for your customer since they don’t have to continually re-enter their credit card information when they checkout. If the customer has a CIM profile with a card that has expired, also in the checkout process they’ll be presented with the opportunity to simply update the expiration date for their renewed credit card, thereby updating the CIM profile so it can continue to be used.
Another benefit of using Authorize.net’s CIM feature is for admin creating new credit card charges. Consider your customer calls in to add to an order they just placed. If you’re using CIM, you don’t have to have them provide their full credit card information over the phone, you can simply use the CIM profile that was created with their order (you’d only need the CVV code from the customer if CVV code is set to be required).
