The live chat module, is a third-party installation of their live chat pop-up. Just sign up with any 3rd party and forward us their code and we can install and stylized as necessary the chat window to work with the design. The live chat functionality, allows you to make yourself available or off-line as and when necessary.

AdVision can install any third-party Live Chat functionality for your web store. All chat communications are logged and administered through your Live Chat account with  the third-party live chat company you have signed up with.

We can setup filters for customers to use while browsing (by brands, colour, size, price, availability, etc.) using our Query Rewrite fo Lightpeed, AdVision AE web store platforms.

PRODUCT BROWSING FILTERS IN AE

Speak with AE Sales about installing the product browsing filters module.

Once installed, product browsing filters can be found in AE admin under Catalog>>Products>>Filters.  Here you can create new filters and determine where (which categories, search) they show in your webstore(s).

To create your first filter, click “Create a New Filter”.  In the form that loads, fill in the following fields:

• Name: Your name for the filter.

After opening your online store, you can start stocking it with products you wish to sell. If you previously ran an online store, received a product listing from your supplier or are looking for a quick way to import or edit many products, you can use SEOshop’s Import & Export tool. For this purpose, only use files with a .CSV or .XLS extension.  First, we recommend to manually create a product in the back office. If you then create an export file, you can use this product as an example.

Warning

Note: Carefully read the Common Errors section at the bottom

If you lack certain fields or assign incorrect names to products you will very likely receive error messages, preventing the sheet from being loaded. Lightspeed eCom uses .csv or .xml files. To import products of your previous store, you will have to convert its import sheet to the Lightspeed eCom sheet structure.

Copy the fields from the import sheet of your previous store to the template sheet. When you have finished, you may import it through SYSTEM > Tools > Imports in the left menu of the back office. For more information about importing and an explanation on the columns used in the sheet please see

This page shows an overview of columns that can be connected to a variety of back office options.

Note: If you use different column names, or if certain columns are not included in the import sheet, this overview may vary. The left column is the import sheet column name, the right column the back office tool.

If you have added other interface languages to your back office, the language row will be expanded with them. For example, for France you will see FR_Title_short. 

This page shows an overview of columns that can be connected to a variety of back office options.

Note: If you use different column names, or if certain columns are not included in the import sheet, this overview may vary. The left column is the import sheet column name, the right column the back office tool.

If you have added other interface languages to your back office, the language row will be expanded with them. For example, for France you will see FR_Title_short. 

Use Lightspeed eCom's Exports tool to keep track of what's going on with your business by exporting data from your online store. For example, you can use the Exports tool to: 

• create exports of your orders, invoices, and sales to monitor your sales data;
• export all your orders or shipments to be handled by a fulfillment group;
• export all your products to change their prices and images and then re-import them;

Data you can export

Products

A product export contains product variants and information.

When you export product data this information is not included:

• Specifications
• Custom fields
• Filters 
• Quantity discounts
• Related

Please review this link below for details on configuring shipping methods

Configuring shipping methods

Please review link below for details on configuring payment method:

Configuring a payment method

There are several payment methods you can offer in your online store. SEOshop provides over 35 integrations with payment options, in the Netherlands as well as abroad.

Bank versus Payment Service Provider

A Payment Service Provider (PSP) is an online bank specialized in payment traffic. SEOshop has made several favorable price agreements with a number of PSPs, enabling you as an online retailer to offer your customers optimal payment comfort against economical rates. A lot of confusion exists concerning what a Payment Service Provider exactly is/does, as a result of which many online retailers opt to only offer iDeal through

Adding products

This article describes functionality in of the Lightspeed eCom Back Office.

Without products to sell, there's no use in starting an online store. Although stocking your store will take some time, but is absolutely worth the effort. Products can be created through SHOPS > Products > Products  in the left menu of the back office.

There are two ways or adding products:

1. Add a product manually
2. Add a product using the import tool

To add products

1. On the Backoffice left panel click Products.
2. At the top of the screen click Add a product.

1. • Title - Short description of the product that will be displayed

If you lack certain fields or assign incorrect names to products you will very likely receive error messages, preventing the sheet from being loaded. Lightspeed eCom uses .csv or .xml files. To import products of your previous store, you will have to convert its import sheet to the Lightspeed eCom sheet structure.

Copy the fields from the import sheet of your previous store to the template sheet. When you have finished, you may import it through SYSTEM > Tools > Imports in the left menu of the back office. For more information about importing and an explanation on the columns used in the sheet please see

Improve the findability of your products for customers and your search engine rankings by adding product descriptions and meta tags.

PRODUCT CONTENT

• Title - short description of the product, displayed in categories you add the product to.
• Full title - longer description, displayed on product pages.
• Description - enter a short product description. Depending on the theme you use, the description may not be visible in the product pages of your online store. If you do not enter SEO data, the information here is used as a meta description by search engines.
• Visible - whether the product is visible in your online store.
  • Always

Good product photos are essential for the success of your online store. Use clear, visually appealing images to increase your turnover opportunities. We recommend you use square or rectangular high-resolution images, as they provide better results when customers zoom in, and give you the opportunity to optimally present your product range.

To make your product range even more appealing, you can add a unique image to each variants of your products. 

Do not hesitate to ask your suppliers for new pictures if theirs do not meet your quality standards.

To add an image

Note: You can add a maximum of 10 images to each

Categories are an important part of the navigation of your online store. Create categories to help your customers quickly find what they're looking for, and assign products to categories.

To add products to a category

1. Create your Categories. 
2. On the left menu of the Back Office go to SHOP > Products > Products and click the product you want to work with.
3. In the CATEGORIES section click Select category to specify the category or categories category.
4. A pop-up window displays. Select the categories you want to add. You can add products to any number of categories.  Note: You can remove an existing category from a product by simply unselecting the category in the

Increase your chances for upselling by showing products that are related to what's in a customer's shopping cart, such as accessories and similar products.

You can have a maximum of five related products. If you have fewer than five, the list is supplemented with featured products.

Depending on the theme you're using, related products are also visible on product pages.

To add related products

1. On the left menu of the Back Office click Products and choose the product you want to work with.
2. In the Related products area click Add a product.
3. Search for the product you want to add and click Choose.
4. If you have

Tags are keywords that describe product features and are used by search engines. For example, if you enter belt and black in the search bar of a search engine, it searches for these tags. Your customers can use tags to search your online store. When they click the black tag, all of the products tagged as black are displayed.

Note: Pay attention to competition when you create tags. It can be better to join tags, to avoid keyword competition.

To create tags

1. On the left menu of the Backoffice go to Products > Tags  > Add a tag.
   • Title - Enter the tag here, for example, black t-shirt with flowers. Note: If you use

Creating categories 

Your online store's navigation is based on categories so that you can organize your product range conveniently for customers. This helps them quickly find what they're looking for and increases your turnover opportunities.

About categories

Research shows that successful online stores have a maximum of seven main categories, each with a clear, concise name to ensure easy-to-read navigation. Categories are used in product, overview and text pages.

Product pages

A product page displays all of the products in a category. Customers see product pages when they browse the products in your store. When a customer clicks a product,

Create brands and associate products with them so that customers can filter products by brand in your online store.

To add a brand

1. On the left panel of Back Office go to SHOP > Products > Brands.
2. At the top of the screen click Add brand.
3. In the Title field enter the name of the brand.
4. In the Content box enter a description for the brand. The description will appear under Brands on the overview page in your online store.
5. Tick the checkbox next to Include in Catalog to make the make visible in your store.
6. Save your changes.

You are then redirected to a page where you can edit the brand. Click Browse to