Terms & Conditions

Effective Date: January 1st 2026

Entity: AdVision eCommerce Inc., a Delaware corporation (“AdVision,” “we,” “us,” “our”).

These Terms & Conditions (“Terms”) govern your access to and use of CatalogPilot, including all related applications, interfaces, APIs, engines, dashboards, tools, websites, and integrations (collectively, the “Service”).

By creating an account, using the Service, or clicking “I Agree,” you (“Merchant,” “you,” “your”) accept these Terms and all documents referenced within them.

If you do not agree, do not use the Service.

1. Definitions

1.1 “Service” means CatalogPilot and all associated applications and systems provided by AdVision.

1.2 “Merchant” means the business entity or individual registering for and using the Service.

1.3 “Merchant Data” means any catalog content, product information, metadata, images, business information, or personal data submitted to or processed through the Service.

1.4 “Third-Party Platforms” means external platforms or services such as Shopify, Lightspeed, WooCommerce, BigCommerce, Ecwid, Google Merchant Center, and any APIs or tools not owned by AdVision.

1.5 “Subscription Plan” means the paid tier selected by the Merchant.

1.6 “Documentation” includes onboarding instructions, help articles, UI copy, API instructions, and other materials we provide.

1.7 “Policies” refers to the additional legal pages incorporated by reference:

All Policies form part of these Terms.

2. Acceptance & Authority

By using the Service, you represent and warrant that:

  • you are at least 18 years of age;
  • you have full authority to bind the Merchant;
  • the information you provide is accurate;
  • your use of the Service is lawful;
  • you reviewed and accepted all linked Policies.

3. Scope Of Service

3.1 SaaS Platform

AdVision provides a hosted SaaS system that performs catalog ingestion, metadata generation, optimization, enrichment, distribution, and optional integrations with Third-Party Platforms.

3.2 No Guarantee of Results

We do not guarantee:

  • increased traffic
  • increased sales or revenue
  • improved SEO ranking
  • platform compliance or approvals
  • uptime, performance, or accuracy
  • compatibility with Third-Party Platforms
  • outcomes from AI-generated metadata

3.3 No Professional Advice

The Service does not provide legal, financial, marketing, tax, or compliance advice.

4. Merchant Responsibilities

You agree that you:

4.1 maintain the accuracy, legality, and compliance of all Merchant Data;

4.2 review all AI-generated metadata before publishing;

4.3 are solely responsible for your store’s compliance with law and platform rules;

4.4 maintain secure access credentials;

4.5 maintain independent backups of all critical data;

4.6 do not rely on the Service for sole business continuity;

4.7 comply with the Acceptable Use Policy (AUP).

5. Third-Party Platforms

5.1 No Responsibility for External Platforms

We are not responsible for failures, outages, suspensions, API changes, data discrepancies, or policy enforcement actions by Third-Party Platforms.

5.2 Platform Changes

Third-party API, policy, or system changes may affect the Service.

We may modify functionality accordingly without liability.

5.3 Merchant Compliance

You must comply with all Third-Party Platform terms.

Violations may result in Merchant account suspension and are solely your responsibility.

6. License & intellectual property

6.1 Our Ownership

The Service, including software, code, AI models, architecture, interfaces, databases, and documentation—is owned exclusively by AdVision and protected by law.

6.2 Your License to Use the Service

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your internal business needs during your active subscription.

6.3 Your Data

You retain ownership of Merchant Data but grant AdVision a license to:

  • store, process, and analyze it;
  • generate metadata;
  • transmit it to Third-Party Platforms;
  • use anonymized or aggregated data to improve the Service, analytics, AI modelling, and benchmarking.

7. Subscription, Billing & Payments

7.1 Fees apply per Subscription Plan and may be changed with notice.

7.2 Subscriptions renew automatically unless cancelled.

7.3 Overages or usage-based fees (e.g., product count, AI usage) are billed automatically.

7.4 All fees are non-refundable.

7.5 Taxes are your responsibility.

7.6 Payment processing is handled by third-party providers (e.g., Stripe); AdVision does not store credit card numbers.

8. Termination

8.1 By Merchant

You may cancel at any time through your account interface.

8.2 By AdVision

We may suspend or terminate your access without notice for:

  • non-payment;
  • violations of these Terms or the AUP;
  • abuse, fraud, or security concerns;
  • risk to the Service or other users;
  • unlawful or harmful activity.

8.3 Post-Termination

  • Access ends immediately.
  • Merchant Data may be deleted after 30 days.
  • No refunds are issued.
  • Outstanding fees remain payable.

9. Acceptable Use

Your use of the Service must comply with the Acceptable Use Policy, which is incorporated by reference.

Violations may result in suspension or termination without refund.

10. Service Availability & Updates

10.1 The Service is provided “as-is” and “as-available”, without guaranteed uptime.

10.2 We may schedule maintenance with or without notice.

10.3 Updates may modify or remove features.

10.4 The Service Availability Statement provides additional non-binding information.

11. Security practices

We maintain reasonable administrative, physical, and technical safeguards.

Details are available in our Security Practices Page.

You remain responsible for securing your own systems and reviewing all outputs prior to publication.

12. Privacy & data processing

12.1 Our use of personal information is governed by our Privacy Policy.

12.2 When processing data on your behalf, our Data Processing Addendum (DPA) applies.

12.3 You are responsible for providing appropriate privacy notices to your customers.

13. Cookies

Our Sites use cookies and similar technologies as described in our Cookie Policy.

14. Disclaimers

To the maximum extent permitted by law:

14.1 The Service is provided “as-is,” “as-available,” and “with all faults.”

14.2 We disclaim all warranties, express or implied.

14.3 We do not guarantee accuracy, performance, uptime, security, compatibility, or results.

15. Limitation of liability

To the fullest extent permitted by Delaware law:

15.1 AdVision’s total liability for any claim is limited to USD $100 or one month of subscription fees, whichever is lower.

15.2 We are not liable for indirect, incidental, consequential, or punitive damages, including:

  • lost profits
  • loss of sales
  • loss of data
  • business interruption
  • SEO ranking changes
  • platform suspensions
  • corrupted or inaccurate metadata

15.3 No claim may be brought more than one year after the event giving rise to the claim.

16. Indemnification

You will indemnify, defend, and hold harmless AdVision from any losses, damages, liabilities, claims, or expenses arising from:

  • your Merchant Data;
  • your misuse of the Service;
  • your violation of these Terms or the AUP;
  • your violation of laws or Third-Party Platform policies.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-law principles.

You agree to the exclusive jurisdiction of federal or state courts located in Delaware.

18. Changes to Terms

We may update these Terms at any time.

Updates take effect upon posting.

Continued use constitutes acceptance.

19. Miscellaneous

19.1 Entire Agreement – These Terms + incorporated Policies constitute the full agreement.

19.2 Severability – Invalid provisions do not affect the remainder.

19.3 Assignment – You may not assign these Terms; we may assign without restriction.

19.4 Waiver – No waiver is effective unless in writing.

19.5 Notices – Notices may be delivered electronically or via the Service.

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