How do I manage shipping methods available in checkout?
Shipping methods are managed via the distributor of a product. When a user reaches the shipping method selection portion of checkout, the system will have split the order into shipments based on the distributors of the products being ordered. Each shipment will have a list of available shipping methods. You can manage what shipping methods are shown for each distributor via the following:
- In AE admin, go to Catalog>>Distributors>>click the distributor you'd like to manage.
- Below the "Details" tab, you see a list of tabs of any shipping carriers activated for your system. Click on the carrier you want to work with.
- If "Use {Carrier's Name} Account" checkbox is not checked, check it and click Save Changes, and once the page reloads go back to that carrier tab to fill the form that will now show. If the checkbox is already checked, make sure the form has been filled in.
- Once you've activated a carrier, you can manage the shipping methods you want to use via "Manage Shipping Methods" button within the carrier's tab. In the shipping methods management window, check "Active" next to each shipping method you'd like to use and Save Changes.
