Section 21 — Activity & Errors Tab
Below both Product and Category views, CatalogPilot provides two operational tabs:
- Activity
- Errors
These tabs exist to provide traceability, transparency, and confidence without increasing cognitive load during normal use.
They are designed to be informational, not something merchants need to actively manage day-to-day.
Activity Tab
The Activity tab records a chronological log of meaningful actions performed on a product or category within CatalogPilot.
This includes:
- Enrichment events
- Approval actions
- Manual edits
- AI-assisted generations
- System-initiated updates tied to enrichment workflows
Each entry includes:
- Activity Type (e.g. Enriched, Approved)
- Description of the action
- Created By (user or system)
- Timestamp
- Amount, when the action resulted in a billable enrichment
Not every action inside CatalogPilot is billable.
Only enrichment-related operations will appear with a value in the Amount column.
This allows merchants to:
- Understand what happened
- See when it happened
- Confirm why a charge occurred, if applicable
The Activity log is append-only and cannot be edited or altered.
Errors Tab
The Errors tab displays any issues encountered during enrichment, delivery, or synchronization.
Important characteristics of the Errors tab:
- CatalogPilot automatically retries transient errors
- Many errors resolve without merchant involvement
- Errors are shown only when they persist or require attention
If an error appears:
- CatalogPilot support may already be investigating it
- Merchants are encouraged to contact support if the error remains visible or unclear
Errors are presented for visibility, not blame.
The system is designed to fail safely and recover automatically wherever possible.
Design Philosophy
The Activity and Errors tabs are intentionally quiet:
- No alerts unless necessary
- No manual remediation required in most cases
- No interruption to approval or enrichment workflows
They exist to reinforce trust, accountability, and auditability — especially for enterprise and compliance-minded merchants.
Key Takeaway
Most merchants will rarely need to interact with these tabs.
They are there when needed, invisible when not.
CatalogPilot handles retries, recovery, and escalation automatically — while keeping a clear record of everything that matters.
