Top Topics

  • What is PCI Compliant Authorize/ Capture management?

    Diego Cassio · 0 · Posted

    PCI Compliant Authorize/Capture is a built in support for authorize, capture, void and refund actions using Authorize.net and Authorize.net Customer Information Manager for PCI compliant credit card storage (making repeat purchases easier for your customers) + the ability to build in new payment gateway APIs upon request.

    It integrates with Authorize.net's CIM (Customer Information Management) feature to allow PCI compliant storage of credit card information allowing customers to more quickly and easily place future orders. (requires Authorize.net account). Once installed, you can manage customer’s CIM profiles via Settings>>Payments>>CIM Profiles in AE admin.

    Customer’s will also be able to manage basic

  • What is Newsletter New Visitor Prompt Module?

    Diego Cassio · 0 · Posted

    In the footer of your web store, we generally will add the newsletter sign-up form. We can install a newsletter module that would allow a newsletter popup on a first visit to the webstore. We can customize the look of that popup.

    For the module, you would need to have an account with a third-party newsletter service provider lilke Mail Chimp, Constat Contact etc.

    We would need your login info to that provider and we will grab the code to place the sign up form on the webstore. Since this is a third-party service, we can not control how will

  • How downloadable Products module works?

    Diego Cassio · 0 · Posted

    Self administrative module that allows you to set up products that are downloadable. Make available for immediate download, any documentation, movies or audio files once a successful transaction within the Lightspeed web store has been acknowledged.

  • What languages are available in Multi languages module?

    Diego Cassio · 0 · Posted

    Any language that is based on the Latin keyboard is compatible with our web stores. If you have other languages that are character based, just let us know and we can advise. In the vast majority of cases, most languages can be installed. The translations for all references throughout the web store are provided by the client, this is not an auto translating module. The primary reasoning for this, is that auto translating at this time is not a technology that can be relied upon for a web store.

    Multiple language support to make your site truly international. You can

  • How can I manage images on Gallery module?

    Diego Cassio · 0 · Posted

    Once installed, you'll be able to navigate to an area where you will be advised as to the final size of the images for the gallery. Prepare your images at that set size ideally, for consistency of presentation. Through an intuitive a add-on module, you will be able to upload your images.

  • How Featured Products module is managed from backend?

    Diego Cassio · 0 · Posted

    A Featured Product add-on, when installed will show a slider on the homepage or throughout on the webstore as needed. The module is self-administered. We can also facilitate some criteria or anyother addition to the slider. You would need to contact us with specific need on that.

    The featured product slider on homepage will appear as:

    The admin for the module is:

  • How Category Lead-in module works?

    Diego Cassio · 0 · Posted

    It is Self administer module which allows you to add image or text for each category separately.

    You will upload images in the sizes as provided by AdVision or you can add banner images to show above all the thumbnail images for a category. Something like this:

    You can also show categories listed as thumbnail images on a catalog page. As in :

    In the admin area of the module, you can upload images for banner or the thumbnails. You do not have to upload images for all the categories. That is upto your discretion as to how many categories

  • What is the MagicZoom module?

    Diego Cassio · 0 · Posted

    It is a self administered module which allows you to upload large images of all products that are usually around 1000 pixels wide by proportion. Product images on the detail view come from this module. In this module you can upload separate images for each color of the products.

    It is here that you can manage swatches module if that is also part of your customization packet.

  • What is Tier level pricing module?

    Diego Cassio · 0 · Posted

    Setup multiple tiers of pricing made available to certain customers (based on account type) Speak with AE sales if interested in setting tier pricing based on customer account types.

    In AE admin, pricing tiers are setup via discount levels, account types and additional site pricing rows. To start, AE support will setup the necessary discount levels, account types and site pricing rows to accomplish the setup you’re looking for.

    Once setup, you’ll be able to manage each tiers pricing via Catalog>>Products>>Pricing. Here there will be a list of sites setup in your system (including the sites specific setup to manage

  • What is Volume Discount Pricing Module?

    Diego Cassio · 0 · Posted

    Volume pricing allows you to setup discounted pricing based on the qty of an item being purchased.

  • What is the query rewrite/advanced search?

    Diego Cassio · 0 · Posted

    The query rewrite module, is our custom search module that facilitates the ability to break down searches within the web store by any number of criteria. For example not only by product and category, but by a brand, price, color, size, availability, newest to the system etc.

  • How Promo Codes modules works for shipping discounts?

    Diego Cassio · 0 · Posted

    With Promo Codes Module, discount codes can be setup to discount shipping costs based on what's being ordered or a promo code.

  • What is Multiple Web Store? Is there a module for that?

    Diego Cassio · 0 · Posted

    For LightSpeed On Site [pro-] web stores, where a client has more than one, we can have this add-on module which has the ability to look at both inventories and let the viewer know if it is available in one store, when it is not in another. It is setup by Advision Support.

    For web stores that are developed on our AE platform, there is the ability to add other web stores for it to feed from one central AE administration area.

    It is frequently used to build a retail version webstore of your webstore, available to the public, and

  • How Loyalty points module works? Can I assign them manually?

    Diego Cassio · 0 · Posted

    This feature lets customer earn loyalty points via purchases to apply as credit towards future purchases.  Loyalty points are earned automatically as customer makes purchases through your AE webstore, based on their loyalty points level. Speak with AE Sales to purchase the loyalty points module.

    Once loyalty points module is installed, you can begin managing your loyalty points program under Customers>>Loyalty Programs in AE Admin.

    Create a Loyalty Points Program

    To add your first points program, click “Create New Loyalty Program”.  In the form that loads, enter the name of your new program (e.g. “Loyal Customers” or “Best Customers”) and

  • What is AE Gift Card module and how it works?

    Diego Cassio · 0 · Posted

    With Gift Card module, you can setup and sell Gift Card products, each with a unique gift card code. The gift card can later be used to discount/pay for future orders.

    Custom monetary values, expiration dates and unique security pins can be created and sold online.

    Speak with AE Sales to purchase the gift card module. Once gift card module is installed, you can begin managing your gift cards under Customers>>Gift Cards in AE Admin.

    Create a Gift Card

    To add your first gift card, click “Create New Gift Cards”. In the form that loads, you can:

    • Expiration Date: Select
  • What is a Data Feed Module?

    Diego Cassio · 0 · Posted

    Using the product data uploaded to the web store, this information can be fed via 3rd party API's to external web stores such as Google Merchant, Amazon.

  • What is the Brands add-on functionality?

    Diego Cassio · 0 · Posted

    Its is a self administer module that allows you to display the list of Brands/Designers on your webstore (listed as Families on LS POS).

    It can be displayed in 2 ways. Either you can display them as list of Brands as in:

    Or, you can choose to display them as list of Brand logos (you will need to have all the logo images), as in:

    In that module you can also choose to display banner on the category page of that Brand. Example, banner displaying on the page displaying all the Anderson’s Brand product.

    The interface of this module is

  • What are Product Browsing Filters?

    Diego Cassio · 0 · Posted

    We can setup filters for customers to use while browsing (by brands, colour, size, price, availability, etc.) using our Query Rewrite fo Lightpeed, AdVision AE web store platforms.

    PRODUCT BROWSING FILTERS IN AE

    Speak with AE Sales about installing the product browsing filters module.

    Once installed, product browsing filters can be found in AE admin under Catalog>>Products>>Filters.  Here you can create new filters and determine where (which categories, search) they show in your webstore(s).

    To create your first filter, click “Create a New Filter”.  In the form that loads, fill in the following fields:

    • Name: Your name for the filter.
  • Import an arbitrary .csv file

    Diego Cassio · 0 · Posted

    If you lack certain fields or assign incorrect names to products you will very likely receive error messages, preventing the sheet from being loaded. Lightspeed eCom uses .csv or .xml files. To import products of your previous store, you will have to convert its import sheet to the Lightspeed eCom sheet structure.

    Copy the fields from the import sheet of your previous store to the template sheet. When you have finished, you may import it through SYSTEM > Tools > Imports in the left menu of the back office. For more information about importing and an explanation on the columns used in the sheet please see

  • Editing products through import

    Diego Cassio · 0 · Posted

    After opening your online store, you can start stocking it with products you wish to sell. If you previously ran an online store, received a product listing from your supplier or are looking for a quick way to import or edit many products, you can use SEOshop’s Import & Export tool. For this purpose, only use files with a .CSV or .XLS extension.  First, we recommend to manually create a product in the back office. If you then create an export file, you can use this product as an example.

    Warning

    Note: Carefully read the Common Errors section at the bottom