Top Topics

  • Adding documents to products

    Diego Cassio · 0 · Posted

    You can add documents to your product pages, such as specifications and assembly instructions. have two options. You can add file from your computer or a URL.

    To upload a document

    1. On the left menu of the Back Office go to Tools > Files.
    2. Click Upload files and find the document to upload.

    To add documents to a product

    1. On the left menu of the Back Office go to Products and choose the product you want to work with.
    2. In the Content text area add some text such as Download PDF here.
    3. Highlight the text and click the Link icon in the menu above the text area. 
    4. Either enter the URL of
  • Import & Export (6)

    Diego Cassio · 0 · Posted
    • Exporting data
    • List of all options on the import sheet
    • Import wizard: updating products
    • Import wizard: New products
    • Editing products through import
    • Import an arbitrary .csv file 
  • Shipping & Payments (3)

    Diego Cassio · 0 · Posted
    • Choosing a suitable payment method
    • Configuring payment methods V
    • Configuring shipping methods
  • Products & Categories (13)

    Diego Cassio · 0 · Posted
    • AddiAdding products to categoriesng documents to products
    • Adding custom fields to products 
    • Working with filters 
    • Modify categories
    • Adding brands
    • Creating Categories 
    • Adding tags to Products
    • Adding related products to main Product
    • Adding products to categories
    • Adding product images 
    • Managing products 
    • Importing your Products
    • How to Add Products on your LS eCom web store?
  • Homepage Slideshow Manager - Help (Français)

    Diego Cassio · 0 · Posted

        

    Table des matières

    la description

    Créer un Lookbook

    Gérer un Lookbook

    Paramètres

    zones modèle

    Légendes et Traductions

    Cartes (image Maps)

    Zones de texte

    Une fois installé, et votre premier diaporama (lookbook alias) est construit et activé, l'application Gestionnaire Page d'accueil Diaporama affiche le diaporama lorsque les utilisateurs visitent la page d'accueil de votre boutique en ligne. La page d'accueil Diaporama Manager vous permet de créer et d'administrer plusieurs lookbooks qui peuvent être programmées à afficher sur votre page d'accueil pendant les dates spécifiées (et des plages de dates).

    Suivez les instructions dans Lightspeed eCom pour acheter l'application Manager

  • Homepage Slideshow Manager - Help (English)

    Diego Cassio · 0 · Posted

        

    Table Of Contents

    Description Create a Lookbook Manage a Lookbook Settings Template Areas

    Once installed, and your first slideshow (a.k.a. lookbook) is built and activated, the Homepage Slideshow Manager app will display the slideshow when users visit your webstore’s homepage. The Homepage Slideshow Manager allows you to build and administer multiple lookbooks that can be scheduled to display on your homepage during specified dates (and date ranges).

    Follow instructions in Lightspeed eCom to purchase the Homepage Slideshow Manager app from the App Marketplace.

    During install, you'll be forwarded to our app management site to either login to an

  • Homepage Slideshow Manager

    Diego Cassio · 0 · Posted
    • Homepage Slideshow Manager - Help (English)
    • Homepage Slideshow Manager - Help (Français)
  • Age Verification App (Français)

    Diego Cassio · 0 · Posted

        

    "Une fois installé, les applications de vérification d'âge affichent un popup la première fois qu'un utilisateur visite votre site. Il est l'intention est que l'utilisateur arrête d'afficher tout le contenu du site sans avoir d'abord confirmant qu'ils sont dessus de l'âge requis pour l'entrée. Une fois qu'un utilisateur confirme leur âge, le popup n'affichera à nouveau jusqu'à leur prochaine visite du site / session ».

    "Suivez les instructions dans Lightspeed eCom pour acheter l'application Vérification de l'âge de l'App Marketplace. Au cours de l'installation, vous serez redirigé vers notre site de gestion de l'application soit connexion à un

  • How do I allow/disallow customer's to order Out of Stock items?

    Diego Cassio · 0 · Posted

    You can manage which availabilities customer's are allowed to order by doing the following:

    1. In AE admin, go to Settings>>Sites>>click the site you'd like to manage.
    2. Under the Cart tab, find the "Allow Ordering of" label which will show a list of availability checkboxes.  Check the availabilities you'd like to ALLOW ordering for; Uncheck the availabilities you don't want users to order.
    3. Once you're done, click Save Changes.

    The most common setup for our clients is to check "In Stock" and "Low Stock", thus allowing your customers to order anything that has a stock qty greater than 0.

  • How do I stop customer's from ordering more than what's in stock?

    Diego Cassio · 0 · Posted
    1. In AE admin, go to Settings>>Sites>>click on the site you want to edit.
    2. Under the Cart tab, there is a checkbox labelled "Max. Qty Allowed to Order Limited by Stock Qty".  Check this box to stop customers from ordering more than what you have in stock for any particular item.  If you want to allow customers to order more than what's in stock, uncheck the box.
    3. Make sure to click Save Changes when done.
  • Ordering (2)

    Diego Cassio · 0 · Posted
    • How do I stop customer's from ordering more than what's in stock?
    • How do I allow/disallow customer's to order Out of Stock items?
  • Checkout

    Diego Cassio · 0 · Posted
    • How do I make "Store Pickup" available in checkout?
  • How do I manage shipping methods available in checkout?

    Diego Cassio · 0 · Posted

    Shipping methods are managed via the distributor of a product.  When a user reaches the shipping method selection portion of checkout, the system will have split the order into shipments based on the distributors of the products being ordered.  Each shipment will have a list of available shipping methods.  You can manage what shipping methods are shown for each distributor via the following:

    1. In AE admin, go to Catalog>>Distributors>>click the distributor you'd like to manage.
    2. Below the "Details" tab, you see a list of tabs of any shipping carriers activated for your system.  Click on the carrier you want to
  • How do I make "Store Pickup" available in checkout?

    Diego Cassio · 0 · Posted

    Store pickup is a shipping method, so you can activate it the same way you manage other shipping methods (see How to manage shipping methods).  

    Store Pickup is within the "Manage Shipping Methods" button on the Generic carrier tab when editing a distributor.  Simply check the "Active" checkbox in the store pickup row and click Save Changes to have Store Pickup display as an option when a user is ordering a product from the distributor you're editing.

  • Shipping (2)

    Diego Cassio · 0 · Posted
    • How do I make "Store Pickup" available in checkout?
    • How do I manage shipping methods available in checkout?
  • Can I use AdVision eCommerce with Lightspeed OnSite (formally Lightspeed Pro)?

    Diego Cassio · 0 · Posted

    Yes, the AdVision eCommerce system has a module that allows it to connect to the Lightspeed webstore database (requires Lightspeed's ecommerce/webstore module) to import new products, price changes and available inventory quantities from Lightspeed Onsite.

  • Building your Lightspeed OnSite Catalog to Work with AdVision eCommerce

    Diego Cassio · 0 · Posted

    Recommendations for preparing your catalog to work best with the AdVision eCommerce system can be found in the follow PDF:  http://ecommerce.advisiongraphics.net/help/LightspeedCatalogforAdVisionEcommerce.pdf

  • How does AdVision eCommerce work with Lightspeed OnSite?

    Diego Cassio · 0 · Posted

    To use AdVision eCommerce with Lightspeed OnSite, you must also have a Lightspeed Webstore. Although you won’t being using the Lightspeed Webstore, nor will your customers ever visit or use it (your customers will only use the webstores managed by AdVision eCommerce), the Lightspeed Webstore is required so that AdVision Ecommerce can communicate with your Lightspeed OnSite POS. Think of the Lightspeed Webstore as a bridge between AE and your Lightspeed POS.

    Before you start working in AdVision eCommerce, you must first build your catalog in Lightspeed and upload that catalog to the Lightspeed Webstore. Once your catalog is uploaded

  • Why aren't products I've added to my OnSite catalog importing into AdVision eCommerce?

    Diego Cassio · 0 · Posted

    There can be several reasons products in OnSite aren't loading in your AE system.  To troubleshoot, try the following steps:

    1. Ensure any products you've created in OnSite have been uploaded to your Lightspeed webstore database (i.e. you've uploaded your latest catalog changes from your POS to the LS webstore database).  If the products have not been uploaded to the LS webstore then AE can not grab them.  If the products have been updated to your LS webstore, move on to step 2 below. NOTE: as you continue to troubleshoot, make sure to update your LS webstore database with any changes
  • Using with Lightspeed OnSite (Pro) (4)

    Diego Cassio · 0 · Posted
    • Why aren't products I've added to my OnSite catalog importing into AdVision eCommerce?
    • How does AdVision eCommerce work with Lightspeed OnSite?
    • Building your Lightspeed OnSite Catalog to Work with AdVision eCommerce
    • Can I use AdVision eCommerce with Lightspeed OnSite (formally Lightspeed Pro)?