Once installed and setup, our Data Bridge app will allow for the syncing of order and catalog info between your Lightspeed R-series account and one or more Lightspeed C-series websites.  The Data Bridge can:

1. Automatically import new products from Retail into eCom
2. Detect and sync certain product changes from Retail to eCom
3. Automatically import new eCom orders into Retail
4. Detect and sync certain order changes from eCom to Retail and from Retail to eCom
5. Combine quantity on hand of products from multiple Retail shops and report that combined total as the stock quantity available in your eCom website(s);

AdVision Ecommerce (AE) is the end system that will allow you to manage your catalog and orders for your online webstore(s).

Available at http://ecommerce.advisiongraphics.net/help/AdvisionWebstoreHelpDoc.pdf

Go to Customers>>Accounts and click on the account you'd like to edit.  You can edit addresses under the Addresses tab, just click on the address you want to edit.

We are constantly adding support for new carriers and shipping methods, but currently AdVision eCommerce supports the following shipping carriers and methods:

Advanced Support (calculates rates based on destination/weight, create and print shipping labels):

• UPS Domestic
• FedEx Domestic (requires a lengthy certification process for your FedEx account)
• USPS via Endicia

Basic Support (calculates rates based on destination/weight):

• UPS
• FedEx
• USPS
• USPS via Endicia
• Canada Post
• Startrack

Along with the support for the above shipping carrier APIs, AdVision eCommerce also supports more generic shipping method setups and flat rate shipping.

We're always adding new payment options for our clients to use on their webstores, but AdVision eCommerce currently supports the following:

Advanced Support (features standard payment processing plus features like authorize only, delayed capture, void, credit, etc.):

• Authorize.net Advanced Integration
• Authorize.net Customer Information Management

Basic Support (standard payment processing):

• PayPal Payments Pro (Express Checkout)
• USA Epay
• Cayan (Merchant Warehouse)
• Beanstream
• Moneris

No, it is not required.  AdVision eCommerce is built as a standalone system that can both manage your catalog and process/manage online orders.  It also contains basic inventory management features.

However, many of our clients do require a more advanced inventory management system and/or point-of-sale application for their brick-and-mortar store.  To this end, AdVision eCommerce does currently support several POS/inventory management systems and is always open to connecting with new/additional systems in the future.

• How does AdVision eCommerce work with Lightspeed Retail?
• Building your Lightspeed Retail Catalog to Work with AdVision eCommerce
• Can I use AdVision eCommerce with Lightspeed Retail (formally Lightspeed Cloud)?

• Why aren't products I've added to my OnSite catalog importing into AdVision eCommerce?
• How does AdVision eCommerce work with Lightspeed OnSite?
• Building your Lightspeed OnSite Catalog to Work with AdVision eCommerce
• Can I use AdVision eCommerce with Lightspeed OnSite (formally Lightspeed Pro)?

• How do I make "Store Pickup" available in checkout?
• How do I manage shipping methods available in checkout?

• How do I make "Store Pickup" available in checkout?

• How do I stop customer's from ordering more than what's in stock?
• How do I allow/disallow customer's to order Out of Stock items?

Yes, the AdVision eCommerce system has a module that allows it to connect to the Lightspeed webstore database (requires Lightspeed's ecommerce/webstore module) to import new products, price changes and available inventory quantities from Lightspeed Onsite.

Store pickup is a shipping method, so you can activate it the same way you manage other shipping methods (see How to manage shipping methods).  

Store Pickup is within the "Manage Shipping Methods" button on the Generic carrier tab when editing a distributor.  Simply check the "Active" checkbox in the store pickup row and click Save Changes to have Store Pickup display as an option when a user is ordering a product from the distributor you're editing.

Yes, the AdVision eCommerce system has a module that allows it to connect to the Lightspeed Retail's API to import new products and sync price changes and available inventory quantities from your Lightspeed Retail account.

Recommendations for preparing your catalog to work best with the AdVision eCommerce system can be found in the follow PDF:  http://ecommerce.advisiongraphics.net/help/LightspeedCatalogforAdVisionEcommerce.pdf

Recommendations for preparing your catalog to work best with the AdVision eCommerce system can be found in the follow PDF:  http://ecommerce.advisiongraphics.net/help/LightspeedCloudCatalogforAdVisionEcommerce.pdf

To use AdVision eCommerce with Lightspeed OnSite, you must also have a Lightspeed Webstore. Although you won’t being using the Lightspeed Webstore, nor will your customers ever visit or use it (your customers will only use the webstores managed by AdVision eCommerce), the Lightspeed Webstore is required so that AdVision Ecommerce can communicate with your Lightspeed OnSite POS. Think of the Lightspeed Webstore as a bridge between AE and your Lightspeed POS.

Before you start working in AdVision eCommerce, you must first build your catalog in Lightspeed and upload that catalog to the Lightspeed Webstore. Once your catalog is uploaded

There can be several reasons products in OnSite aren't loading in your AE system.  To troubleshoot, try the following steps:

1. Ensure any products you've created in OnSite have been uploaded to your Lightspeed webstore database (i.e. you've uploaded your latest catalog changes from your POS to the LS webstore database).  If the products have not been uploaded to the LS webstore then AE can not grab them.  If the products have been updated to your LS webstore, move on to step 2 below. NOTE: as you continue to troubleshoot, make sure to update your LS webstore database with any changes

1. In AE admin, go to Settings>>Sites>>click on the site you want to edit.
2. Under the Cart tab, there is a checkbox labelled "Max. Qty Allowed to Order Limited by Stock Qty".  Check this box to stop customers from ordering more than what you have in stock for any particular item.  If you want to allow customers to order more than what's in stock, uncheck the box.
3. Make sure to click Save Changes when done.