AdVision designs and customizes e-commerce web stores on a variety of platforms and can be connected to various point-of-sale applications or administered independently.

Our web stores can be fully customized to meet our client's design requirements and functionality via a selection of add-on / plugin modules, that enhance the sites owner's access to self administer other content pages over and above the products within the point-of-sale.

AdVison Services : advision-ecommerce.com PCI Compliant Hosting - Trustwave Certified PCI Compliant Hosting for Secure Online transactions

SSL Certificates - Installed to ensure HTTPS (secure) channel access to payment processor

Security Scanning - 24/7 scanning for hack

AdVision FTP site is a server based repository for large files that generally are to big to send via email or upload to online forms.

If you have multiple files that are in excess of 8 MB, you can upload via our SFTP site atsftp.advision-ecommerce.com

To send files to us, please download and install an FTP application from https://filezilla-project.org/download.php (Windows & Mac versions available).

Once installed, you can then set up to connect to our SFTP site...

URL: sftp.advision-ecommerce.com USERNAME: advision_public PASSWORD: 1_guest_user PORT: 8616 PROTOCOL: SFTP

As you login, please create a folder with your project’s name and then in that

AdVision Support covers any web store customization we have done on any 3rd party eCommerce Modules such as Lightspeed's OnSite and is restricted within a fixed version number. 

What this means is that AdVision's support covers any issues arising on the eCommerce module based within the version number that we customized and its subsequent release such as 2.0 to 2.1 and 2.2 and so on.

What is not supported is when a new full release version from 3rd parties are released, from 2.0 to 3.0 to 4.0 etc. 

The reason behind this is that, historically new (full version) 3rd

When paying your recurring invoice through Freshbooks, you have the option of saving your credit card information to be automatically billed going forward. That way, you won’t have to manually enter your information each time.

You can do so by enabling the "Save card and automate future payments" option when entering your credit card information for the first time.

The first area that we would investigate on an issue like this, is whether or not our internal server security system has blocked your access.

This happens when more than 3 unsuccessful attempts are made to login  to either the e-commerce module or any of our add-on modules. Please Google : what's my IP - and then copy and paste the IP number that you see and send it over to AdVision support ASAP. Once we determine whether or not this is the issue, we can help you investigate further.

Issue with my existing Web Store

For fast and expedient customer service - please email any and all request in regards to an existing website or a project in development to....

projects@advision-ecommerce.com

with your name, project name, details and work request(s).

Alternatively, you may use the support form on our site: https://advision-ecommerce.com/support#frmSupport

... by doing so, you will have placed your request directly into our production environment and one of our team will address it asap.

How AdVision Addresses New or Update Requests :

If you require 'new work'. done on your Web Store, AdVision is available on a 'as