Knowledge Base: Lightspeed eCom (Web Store Admin)

  • Adding brands

    Create brands and associate products with them so that customers can filter products by brand in your online store.

    To add a brand

    1. On the left panel of Back Office go to SHOP > Products > Brands.
    2. At the top of the screen click Add brand.
    3. In the Title field enter the name of the brand.
    4. In the Content box enter a description for the brand. The description will appear under Brands on the overview page in your online store.
    5. Tick the checkbox next to Include in Catalog to make the make visible in your store.
    6. Save your changes.

    You are then redirected to a page where you can edit the brand. Click Browse to

  • Modify categories

    PARENT

    This field is the same field as Put in category when creating a product. Leave this field blank if the category is a main category. If it is a sub-category, click Select a category to select a parent category. This can be done by clicking Choose next to the category. This will be the category class the category belongs to. Note: You can't place an overview page under a product or text page

    Click Detach parent category to change a category to a main category. If you want to move it, click Select a category to switch to another parent category. 

    CATEGORY INFORMATION

    The basic category information.

    • Title– category’s
  • Working with filters

    eCom has default filters such as price and brand, and you can create custom filters. For example, if you sell televisions, you can create a screen size filter.

    Filters are available in product categories, brand pages and search results.

    Filters are available only in Advanced packages.

    To create filters On the left menu of the Back Office go to Products > Filters. At the top of the screen click Add a filter. Give the filter a title, for example, Brand or Color. Activate the filter to make it available and save your changes. Click the filter you created and click Add value. Add a value, for example, red and save your changes.

  • Adding custom fields to products

    Create custom fields to offer customers choices for products such as text to be engraved or printed, delivery times, and options such as size, color and material. Contrary to Product sets, no new products with their own inventory management are created when using Custom fields. You retain one single product with one single inventory, despite different variants. Say you have a custom field for sizes S, M, L & XL. With custom fields it does not matter whether customers order a size L or S, both are deducted from the same inventory.

    Besides a drop-down menu, you can configure a variety of

  • Adding documents to products

    You can add documents to your product pages, such as specifications and assembly instructions. have two options. You can add file from your computer or a URL.

    To upload a document

    1. On the left menu of the Back Office go to Tools > Files.
    2. Click Upload files and find the document to upload.

    To add documents to a product

    1. On the left menu of the Back Office go to Products and choose the product you want to work with.
    2. In the Content text area add some text such as Download PDF here.
    3. Highlight the text and click the Link icon in the menu above the text area. 
    4. Either enter the URL of
  • Import wizard: New products

    This page shows an overview of columns that can be connected to a variety of back office options.

    Note: If you use different column names, or if certain columns are not included in the import sheet, this overview may vary. The left column is the import sheet column name, the right column the back office tool.

     

    If you have added other interface languages to your back office, the language row will be expanded with them. For example, for France you will see FR_Title_short.