Knowledge Base

  • FAQ Avanzada — Arquitectura de CatalogPilot™ (ES)

               

    Diligencia técnica para equipos de TI, soporte de plataforma y agencias

    CatalogPilot™

    © 2026 · AdVision eCommerce Inc.

    Propósito de este documento

    Este documento explica cómo funciona CatalogPilot, qué riesgos evita explícitamente y por qué su arquitectura es segura, reversible y de nivel empresarial.

    Este documento está dirigido a:

    • Equipos internos de TI y seguridad
    • Ingenieros de soporte de plataformas (Lightspeed, Shopify, WooCommerce, BigCommerce)
    • Agencias externas y consultores técnicos
    • Revisores de arquitectura, cumplimiento y riesgo

    Este documento evita deliberadamente el lenguaje de marketing.

    Todas las afirmaciones describen comportamientos técnicos observables, no promesas promocionales.

    1.

  • Gift Card App - How does it work?

    Using Gift Cards as Payment in eCom

    When a user is checking out from your eCom website, the payment option we setup for the Gift Card app will display as an option in checkout.  If selected, once the user completes eCom checkout, they are sent to our payment page where they can enter their gift card codes to apply their gift card balances to the order.  If the user's gift cards don't cover the full order balance due, we setup a "back-up" credit card form (to work through your preferred payment gateway), so the user can use a credit card

  • Data Processing Addendum (DPA)

    (GDPR-compliant, CCPA-ready, SaaS-appropriate)

    Effective Date: January 1st. 2026

    Parties:

    This Data Processing Addendum (“Addendum”) forms part of the Terms & Conditions (“Agreement”) between:

    AdVision eCommerce Inc., a Delaware corporation (“Processor”, “AdVision”, “we”, “us”, “our”),

    and

    Merchant (“Controller”, “you”, “your”).

    This Addendum governs the processing of personal data relating to individuals located in the European Union (EU), European Economic Area (EEA), United Kingdom (UK), or jurisdictions with similar data-protection requirements.

    1. Definitions

    Terms used but not defined in this Addendum have the meaning set out in the Agreement.

    1.1 “Controller” means the Merchant, determining the purposes and means of processing Personal

  • Geavanceerde FAQ — CatalogPilot™ Architectuur (NL)

               

    Technische due diligence voor IT-teams, platformondersteuning en bureaus

    CatalogPilot™

    © 2026 · AdVision eCommerce Inc.

    Doel van dit document

    Dit document beschrijft hoe CatalogPilot werkt, welke risico’s expliciet worden vermeden en waarom de architectuur veilig, omkeerbaar en van enterprise-niveau is.

    Dit document is bedoeld voor:

    • Interne IT- en beveiligingsteams
    • Platform support engineers (Lightspeed, Shopify, WooCommerce, BigCommerce)
    • Externe bureaus en technische consultants
    • Architectuur-, compliance- en risicobeoordelaars

    Dit document vermijdt bewust marketingtaal.

    Alle uitspraken beschrijven observeerbaar technisch gedrag en geen promotionele claims.

    1. Wat CatalogPilot is — en wat het niet is

    Wat CatalogPilot is

    CatalogPilot

  • Modify categories

    PARENT

    This field is the same field as Put in category when creating a product. Leave this field blank if the category is a main category. If it is a sub-category, click Select a category to select a parent category. This can be done by clicking Choose next to the category. This will be the category class the category belongs to. Note: You can't place an overview page under a product or text page

    Click Detach parent category to change a category to a main category. If you want to move it, click Select a category to switch to another parent category. 

    CATEGORY INFORMATION

    The basic category information.

    • Title– category’s
  • Cookie Policy

    Effective Date: January 1st. 2026

    This Cookie Policy explains how AdVision eCommerce Inc. (“AdVision,” “we,” “us,” “our”) uses cookies and similar tracking technologies in connection with CatalogPilot and any websites or web-based interfaces we operate (“Sites”).

    This Cookie Policy should be read together with our Privacy Policy, which describes how we handle personal information.

    1. What Are Cookies?

    Cookies are small text files stored on your device when you visit a website or use a web application. Cookies allow us to:

    • improve user experience
    • understand how visitors use our Sites
    • secure your account
    • remember preferences
    • analyze performance

    Cookies may be

  • Erweiterte FAQ — CatalogPilot™ besser verstehen (DE) Ausgabe für Händler

               

     

    Worin unterscheidet sich CatalogPilot von SEO-Apps oder Optimierungstools?

    Die meisten SEO-Tools verändern Inhalte direkt innerhalb Ihrer Plattform oder wenden Regeln an, die Ihre Seiten dauerhaft verändern.

    CatalogPilot arbeitet anders.

    Es fungiert als eigenständige Intelligenzschicht für Ihren Produktkatalog: Es reichert Ihre Produktdaten unabhängig an, strukturiert und validiert sie und liefert diese Intelligenz in Echtzeit an Ihre Storefront zurück — ohne Ihren ursprünglichen Katalog zu verändern.

    Diese Trennung macht CatalogPilot sicherer, besser reversibel und robuster als herkömmliche Tools.

    Warum verfolgt CatalogPilot einen schrittweisen Ansatz mit vorheriger Prüfung?

    CatalogPilot ist darauf ausgelegt, Genauigkeit und Kontrolle zu

  • Acceptable Use Policy (AUP)

    Effective Date: January 1st. 2026

    This Acceptable Use Policy (“AUP”) governs how Merchants and their Authorized Users (“you,” “your”) may access and use CatalogPilot, all related applications, APIs, metadata engines, services, and integrations (collectively, the “Service”) operated by AdVision eCommerce Inc. (“AdVision,” “we,” “us,” “our”).

    By using the Service, you agree to comply with this AUP.

    Violations may result in suspension or termination of your account without notice.

    1. General Principle

    The Service must only be used for lawful, legitimate business purposes.

    You may not use it in any way that:

    • violates laws;
    • harms individuals or businesses;
    • compromises security;
    • disrupts
  • FAQ ampliada — Comprender CatalogPilot™ en profundidad (ES) Edición para comerciantes

               

     

    ¿En qué se diferencia CatalogPilot de las aplicaciones de SEO u otras herramientas de optimización?

    La mayoría de las herramientas de SEO modifican el contenido directamente dentro de su plataforma o aplican reglas que cambian sus páginas de forma permanente.

    CatalogPilot funciona de manera diferente.

    Opera como una capa independiente de inteligencia de catálogo: enriquece, estructura y valida los datos de sus productos de forma separada y luego entrega esa inteligencia a su tienda en tiempo real, sin modificar su catálogo original.

    Esta separación es lo que hace que CatalogPilot sea más seguro,

  • Working with filters

    eCom has default filters such as price and brand, and you can create custom filters. For example, if you sell televisions, you can create a screen size filter.

    Filters are available in product categories, brand pages and search results.

    Filters are available only in Advanced packages.

    To create filters On the left menu of the Back Office go to Products > Filters. At the top of the screen click Add a filter. Give the filter a title, for example, Brand or Color. Activate the filter to make it available and save your changes. Click the filter you created and click Add value. Add a value, for example, red and save your changes.

  • FAQ Estendido — Entendendo o CatalogPilot™ em Profundidade (PT-BR) Edição para lojistas

               

     

    Em que o CatalogPilot é diferente de aplicativos de SEO ou ferramentas de otimização?

    A maioria das ferramentas de SEO modifica o conteúdo diretamente dentro da sua plataforma ou aplica regras que alteram suas páginas de forma permanente.

    O CatalogPilot funciona de maneira diferente.

    Ele atua como uma camada independente de inteligência de catálogo: enriquece, estrutura e valida os dados dos seus produtos de forma separada e, em seguida, entrega essa inteligência à sua vitrine em tempo real — sem alterar o seu catálogo original.

    Essa separação é o que torna o CatalogPilot

  • LSR Order Splitter - How does it work?

    Check out this video that outlines how the compiler and order splitter apps work.

    eCom/Retail Order Refunds

    Please note: the splitter does not automatically handle refunds.  If an eCom order is refunded after the splitter has handled the order, you will need to manually locate and refund any split sales created from that eCom order.

  • FAQ étendue — Comprendre CatalogPilot™ en profondeur (FR) Édition commerçants

               

     

    En quoi CatalogPilot est-il différent des applications SEO ou des outils d’optimisation ?

    La plupart des outils SEO modifient directement le contenu à l’intérieur de votre plateforme ou appliquent des règles qui changent vos pages de façon permanente.

    CatalogPilot fonctionne différemment.

    Il agit comme une couche indépendante d’intelligence de catalogue : il enrichit, structure et valide vos données produit séparément, puis restitue cette intelligence à votre vitrine en temps réel — sans modifier votre catalogue d’origine.

    Cette séparation est ce qui rend CatalogPilot plus sûr, plus réversible et plus résilient que les outils

  • LSR Multi-Shop Compiler - How does it work?

    Check out this video that outlines how the compiler and order splitter apps work.

  • Adding custom fields to products

    Create custom fields to offer customers choices for products such as text to be engraved or printed, delivery times, and options such as size, color and material. Contrary to Product sets, no new products with their own inventory management are created when using Custom fields. You retain one single product with one single inventory, despite different variants. Say you have a custom field for sizes S, M, L & XL. With custom fields it does not matter whether customers order a size L or S, both are deducted from the same inventory.

    Besides a drop-down menu, you can configure a variety of

  • Uitgebreide FAQ — CatalogPilot™ beter begrijpen (NL) Editie voor merchants

               

     

    Waarin verschilt CatalogPilot van SEO-apps of optimalisatietools?

    De meeste SEO-tools passen content rechtstreeks binnen uw platform aan of gebruiken regels die uw pagina’s permanent wijzigen.

    CatalogPilot werkt anders.

    Het functioneert als een aparte intelligentielaag voor uw catalogus: het verrijkt, structureert en valideert uw productgegevens onafhankelijk, en levert die intelligentie in realtime terug aan uw storefront — zonder uw oorspronkelijke catalogus te wijzigen.

    Deze scheiding maakt CatalogPilot veiliger, beter omkeerbaar en robuuster dan traditionele tools.

    Waarom hanteert CatalogPilot een gefaseerde aanpak met beoordeling vooraf?

    CatalogPilot is ontworpen om nauwkeurigheid en controle te prioriteren, niet

  • Adding documents to products

    You can add documents to your product pages, such as specifications and assembly instructions. have two options. You can add file from your computer or a URL.

    To upload a document

    1. On the left menu of the Back Office go to Tools > Files.
    2. Click Upload files and find the document to upload.

    To add documents to a product

    1. On the left menu of the Back Office go to Products and choose the product you want to work with.
    2. In the Content text area add some text such as Download PDF here.
    3. Highlight the text and click the Link icon in the menu above the text area. 
    4. Either enter the URL of
  • Import wizard: New products

    This page shows an overview of columns that can be connected to a variety of back office options.

    Note: If you use different column names, or if certain columns are not included in the import sheet, this overview may vary. The left column is the import sheet column name, the right column the back office tool.

     

    If you have added other interface languages to your back office, the language row will be expanded with them. For example, for France you will see FR_Title_short. 

  • Enhanced Products Images - Help

    Once installed and setup, the Enhanced Product Images app will allow you to:

    1. Avoid the 12 image limit in Lightspeed eCom for product's details page; upload unlimited images (within reason) for each product in our app (larger image catalogs may incur additional hosting costs)
    2. Upload larger, higher quality images so your customers can see more detailed representations of the product
    3. Present image galleries with the MagicZoom Plus interactive gallery
    4. Works per Lightspeed eCom variant option selections
    5. Can work in conjunction with our Color Swatches app

    Product images uploaded into this app are hosted externally from eCom, so we can bypass

  • Homepage Slideshow Manager - Help (English)

        

    Table Of Contents

    Description Create a Lookbook Manage a Lookbook Settings Template Areas

    Once installed, and your first slideshow (a.k.a. lookbook) is built and activated, the Homepage Slideshow Manager app will display the slideshow when users visit your webstore’s homepage. The Homepage Slideshow Manager allows you to build and administer multiple lookbooks that can be scheduled to display on your homepage during specified dates (and date ranges).

    Follow instructions in Lightspeed eCom to purchase the Homepage Slideshow Manager app from the App Marketplace.

    During install, you'll be forwarded to our app management site to either login to an