Knowledge Base: Billing

  • 31 B - Understanding Your Invoice Description

    Each CatalogPilot invoice summarizes usage-based enrichment activity for a specific billing period. The description is designed to be readable at a glance, while still providing enough detail to trace every charge back to the system.

    What the Description Represents

    The invoice description follows this structure:

    • Billing period The date range covered by the invoice (e.g., one week).
    • Summary of enrichment activity A high-level count of what was processed during that period, such as:
      • Fields enriched
      • Images enriched and translated
      • Products enriched and translated
      • Variants enriched and translated
      • Categories enriched

    This is a summary, not a line-by-line ledger. CatalogPilot intentionally keeps

  • Section 29 — Billing Overview

    The Billing section provides a clear, transparent view of your subscription status and all usage-based enrichment activity. CatalogPilot separates subscription fees from usage fees so merchants can easily understand what is recurring versus what is consumption-based.

    Subscription Status

    At the top of the Billing page, you’ll see your current subscription details:

    • Status – Active or Paused
    • Plan – Your current tier (e.g., Tier 3)
    • Billing Interval – Monthly
    • Renewal Date – Shown in UTC

    Click Manage Subscription to make changes. This action securely opens Stripe, where all subscription changes are handled. CatalogPilot does not store or manage payment credentials directly.

  • Section 30 — Usage

    The Usage tab provides a detailed, item-level view of all enrichment activity that contributes to usage-based billing. While the Billing tab summarizes costs at a high level, the Usage tab shows the granular breakdown of each enrichment action as it occurs.

    This view is designed for transparency and traceability, not configuration.

    Usage Table Overview

    Each row in the Usage table represents a single enrichment event. The table includes the following columns:

    • Date / Time (UTC)Displays when the enrichment occurred. All activity is logged in UTC for consistency across regions.
    • Subject Identifies the specific object that was enriched:
      • Product
      • Image
      • Variant
  • Section 31 — Invoices

    The Invoices tab provides a clear, chronological record of all invoices generated for your CatalogPilot account. This section focuses on billing transparency and record-keeping, allowing merchants to review past charges, confirm payment status, and download invoices for accounting purposes.

    Invoice List Overview

    Each row in the invoice list represents a single invoice, typically generated weekly for usage-based enrichment activity.

    The table includes the following columns:

    • Invoice Number A unique invoice identifier using the CPILOT-YYYYMM-WEEK format. This clearly distinguishes CatalogPilot invoices from other billing systems and aligns them to specific usage periods.
    • Period (UTC) The date range covered by the invoice.
  • Section 32 — Payments

    The Payments tab provides secure access to CatalogPilot’s external billing portal, powered by Stripe.

    Purpose of This Section

    This area exists solely to give merchants a safe, self-service way to manage payment details without exposing sensitive financial information inside CatalogPilot itself.

    CatalogPilot does not store or process credit card details directly.

    What You’ll See

    • A short description explaining that payment methods, subscriptions, and invoices are managed externally.
    • A single action button: Access Billing Portal

    Access Billing Portal

    Clicking Access Billing Portal securely redirects you to Stripe’s hosted billing environment, where you can:

    • Update or change your payment method
    • View past