Tags are keywords that describe product features and are used by search engines. For example, if you enter belt and black in the search bar of a search engine, it searches for these tags. Your customers can use tags to search your online store. When they click the black tag, all of the products tagged as black are displayed.

Note: Pay attention to competition when you create tags. It can be better to join tags, to avoid keyword competition.

To create tags

1. On the left menu of the Backoffice go to Products > Tags  > Add a tag.
   • Title - Enter the tag here, for example, black t-shirt with flowers. Note: If you use

Volume pricing allows you to setup discounted pricing based on the qty of an item being purchased.

Nach der Installation und Einrichtung ermöglicht die Color Swatches App den Benutzern Ihrer Website, die Farbe eines Produkts anhand repräsentativer Musterbilder, die Sie hochgeladen haben, auszuwählen. Wenn Sie also ein Produkt mit Farboptionen wie Rot, Blau oder Leopardendruck haben, können Sie Bilder hochladen (oder eine Vollfarbe einstellen), die dem Kunden ein Muster dieser Farbe / dieses Musters auf der Detailseite des Produkts anzeigen. Wenn Sie auf ein Muster klicken, wird die Farboption aktualisiert und eCom führt die Standardfunktionen aus, die normalerweise bei der Farbauswahl auftreten (z.B. Preisgestaltung, Lagerbestand, Aktualisierung der Informationen zur Produktbildgalerie).

Folgen Sie den Anweisungen in

The query rewrite module, is our custom search module that facilitates the ability to break down searches within the web store by any number of criteria. For example not only by product and category, but by a brand, price, color, size, availability, newest to the system etc.

Van zodra geïnstalleerd en ingesteld, maakt de Color Swatches App het voor de gebruikers van uw website mogelijk om de kleur van een product te kiezen om basis van de door u opgeladen en representatieve staalafbeeldingen. Wanneer u dus een product hebt met kleuropties zoals Rood, Blauw of Luipaardmotief, kunt u afbeeldingen opladen (of een vaste kleur instellen) voor elk product, waardoor u de klant een overzicht geeft van die kleur/motief op de pagina met de productdetails. Wanneer men een staal aanklikt, krijgt de kleuroptie een update en voert eCom de standaardfuncties uit die men normaal aantreft bij een kleurselectie (namelijk de prijs, de voorraad, de

Creating categories 

Your online store's navigation is based on categories so that you can organize your product range conveniently for customers. This helps them quickly find what they're looking for and increases your turnover opportunities.

About categories

Research shows that successful online stores have a maximum of seven main categories, each with a clear, concise name to ensure easy-to-read navigation. Categories are used in product, overview and text pages.

Product pages

A product page displays all of the products in a category. Customers see product pages when they browse the products in your store. When a customer clicks a product,

With Promo Codes Module, discount codes can be setup to discount shipping costs based on what's being ordered or a promo code.

Une fois installée et configurée, l’application Color Swatches permettra aux utilisateurs de votre site de sélectionner la couleur d’un produit en fonction des images représentatives que vous avez chargées. Ainsi, si vous avez un produit avec des options de couleur comme rouge, bleu ou imprimé léopard, vous pouvez télécharger des images (ou définir une couleur unie) pour chaque produit, montrant au client un échantillon de cette couleur/motif sur la page des détails du produit. Lorsqu’on clique sur un échantillon, l’option de couleur est mise à jour et eCom exécute la fonctionnalité standard qui s’applique normalement à la sélection

For LightSpeed On Site [pro-] web stores, where a client has more than one, we can have this add-on module which has the ability to look at both inventories and let the viewer know if it is available in one store, when it is not in another. It is setup by Advision Support.

For web stores that are developed on our AE platform, there is the ability to add other web stores for it to feed from one central AE administration area.

It is frequently used to build a retail version webstore of your webstore, available to the public, and

Create brands and associate products with them so that customers can filter products by brand in your online store.

To add a brand

1. On the left panel of Back Office go to SHOP > Products > Brands.
2. At the top of the screen click Add brand.
3. In the Title field enter the name of the brand.
4. In the Content box enter a description for the brand. The description will appear under Brands on the overview page in your online store.
5. Tick the checkbox next to Include in Catalog to make the make visible in your store.
6. Save your changes.

You are then redirected to a page where you can edit the brand. Click Browse to

This feature lets customer earn loyalty points via purchases to apply as credit towards future purchases.  Loyalty points are earned automatically as customer makes purchases through your AE webstore, based on their loyalty points level. Speak with AE Sales to purchase the loyalty points module.

Once loyalty points module is installed, you can begin managing your loyalty points program under Customers>>Loyalty Programs in AE Admin.

Create a Loyalty Points Program

To add your first points program, click “Create New Loyalty Program”.  In the form that loads, enter the name of your new program (e.g. “Loyal Customers” or “Best Customers”) and

Using Gift Cards as Payment in eCom

When a user is checking out from your eCom website, the payment option we setup for the Gift Card app will display as an option in checkout.  If selected, once the user completes eCom checkout, they are sent to our payment page where they can enter their gift card codes to apply their gift card balances to the order.  If the user's gift cards don't cover the full order balance due, we setup a "back-up" credit card form (to work through your preferred payment gateway), so the user can use a credit card

PARENT

This field is the same field as Put in category when creating a product. Leave this field blank if the category is a main category. If it is a sub-category, click Select a category to select a parent category. This can be done by clicking Choose next to the category. This will be the category class the category belongs to. Note: You can't place an overview page under a product or text page

Click Detach parent category to change a category to a main category. If you want to move it, click Select a category to switch to another parent category. 

CATEGORY INFORMATION

The basic category information.

• Title– category’s

eCom has default filters such as price and brand, and you can create custom filters. For example, if you sell televisions, you can create a screen size filter.

Filters are available in product categories, brand pages and search results.

Filters are available only in Advanced packages.

To create filters On the left menu of the Back Office go to Products > Filters. At the top of the screen click Add a filter. Give the filter a title, for example, Brand or Color. Activate the filter to make it available and save your changes. Click the filter you created and click Add value. Add a value, for example, red and save your changes.

Check out this video that outlines how the compiler and order splitter apps work.

eCom/Retail Order Refunds

Please note: the splitter does not automatically handle refunds.  If an eCom order is refunded after the splitter has handled the order, you will need to manually locate and refund any split sales created from that eCom order.

Check out this video that outlines how the compiler and order splitter apps work.

Create custom fields to offer customers choices for products such as text to be engraved or printed, delivery times, and options such as size, color and material. Contrary to Product sets, no new products with their own inventory management are created when using Custom fields. You retain one single product with one single inventory, despite different variants. Say you have a custom field for sizes S, M, L & XL. With custom fields it does not matter whether customers order a size L or S, both are deducted from the same inventory.

Besides a drop-down menu, you can configure a variety of

You can add documents to your product pages, such as specifications and assembly instructions. have two options. You can add file from your computer or a URL.

To upload a document

1. On the left menu of the Back Office go to Tools > Files.
2. Click Upload files and find the document to upload.

To add documents to a product

1. On the left menu of the Back Office go to Products and choose the product you want to work with.
2. In the Content text area add some text such as Download PDF here.
3. Highlight the text and click the Link icon in the menu above the text area. 
4. Either enter the URL of

This page shows an overview of columns that can be connected to a variety of back office options.

Note: If you use different column names, or if certain columns are not included in the import sheet, this overview may vary. The left column is the import sheet column name, the right column the back office tool.

If you have added other interface languages to your back office, the language row will be expanded with them. For example, for France you will see FR_Title_short. 

Once installed and setup, the Enhanced Product Images app will allow you to:

1. Avoid the 12 image limit in Lightspeed eCom for product's details page; upload unlimited images (within reason) for each product in our app (larger image catalogs may incur additional hosting costs)
2. Upload larger, higher quality images so your customers can see more detailed representations of the product
3. Present image galleries with the MagicZoom Plus interactive gallery
4. Works per Lightspeed eCom variant option selections
5. Can work in conjunction with our Color Swatches app

Product images uploaded into this app are hosted externally from eCom, so we can bypass