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Ordering (2)
- How do I stop customer's from ordering more than what's in stock?
- How do I allow/disallow customer's to order Out of Stock items?
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How to Add Products on your LS eCom web store?
Adding products
This article describes functionality in of the Lightspeed eCom Back Office.
Without products to sell, there's no use in starting an online store. Although stocking your store will take some time, but is absolutely worth the effort. Products can be created through SHOPS > Products > Products in the left menu of the back office.
There are two ways or adding products:
- Add a product manually
- Add a product using the import tool
To add products
- On the Backoffice left panel click Products.
- At the top of the screen click Add a product.
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- Title - Short description of the product that will be displayed
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What is the look book module and how its is managed from backend?
With lookbook module you can upload large images that contain multiple products and then 'polygon map' the individual products within an image so they can link to their respective pages.
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Enhanced Variant Images - Help
Once installed and setup, the Enhanced Variant Images app will allow you to: Avoid the 12 image limitin Lightspeed eCom for product's details page;upload unlimited images(within reason) for each variant in our app (larger image catalogs may incur additional hosting costs) Upload larger, higher quality imagesso your customers can see more detailed representations of the product Present image galleries with theMagicZoom Plus interactive gallery Works per Lightspeed eCom variant option selections Can work in conjunction with our Color Swatches app
Images uploaded into this app are hosted externally from eCom, so we can bypass the limits eCom has for the
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Subscription Commerce Model
Introduction: Subscription commerce models transform business-customer interactions by offering automated, recurring deliveries of products. This approach ensures convenience for customers, who receive items at regular intervals without needing to reorder, and provides businesses with a steady revenue stream and increased customer retention.
Key Benefits:
- Convenience: Customers enjoy regular deliveries without the hassle of reordering.
- Predictable Revenue: Businesses benefit from steady, forecastable income.
- Customer Retention: Long-term relationships are built through consistent value delivery.
- Personalization: Tailored experiences based on individual preferences enhance satisfaction.
- Added Value: Subscribers often receive exclusive perks and discounts.
Assessing the Service for Your Business: To determine if a
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Erklärung zur Serviceverfügbarkeit (DE)
CatalogPilot™
AdVision eCommerce Inc.
Zweck dieses Dokuments
Diese Erklärung zur Serviceverfügbarkeit beschreibt, wie CatalogPilot in Bezug auf Verfügbarkeit, Betriebskontinuität und den Umgang mit Unterbrechungen funktioniert.
Dieses Dokument dient dazu, angemessene Erwartungen an den Zugriff auf den Dienst und dessen Verhalten zu definieren. Es stellt keine Service Level Agreement (SLA) dar, garantiert keine bestimmte Verfügbarkeit und begründet keine vertraglichen Verpflichtungen, die über die ausdrücklich in den Allgemeinen Geschäftsbedingungen festgelegten hinausgehen.
Allgemeines Betriebsmodell
CatalogPilot ist als externe, nicht-destruktive Intelligenzschicht konzipiert, die unabhängig von der E-Commerce-Plattform des Händlers arbeitet.
Der Dienst umfasst unter anderem:
- Synchronisierung von Katalogdaten über offizielle APIs oder zulässige
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Privacybeleid (NL)
AdVision eCommerce Inc.
Ingangsdatum: 1 januari 2026
Dit Privacybeleid beschrijft hoe AdVision eCommerce Inc., een in de staat Delaware (Verenigde Staten) geregistreerde onderneming (“AdVision”, “wij”, “ons”), persoonsgegevens verzamelt, gebruikt, opslaat, overdraagt en beschermt in het kader van CatalogPilot en aanverwante diensten (de “Dienst”).
Door toegang te krijgen tot of gebruik te maken van de Dienst, gaat u akkoord met dit Privacybeleid en alle documenten waarnaar hierin wordt verwezen.
Indien u niet akkoord gaat, mag u de Dienst niet gebruiken.
1. Toepassingsgebied
Dit Privacybeleid is van toepassing op:
- Merchants en hun geautoriseerde gebruikers
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Section 19 — Activity & Errors Tab
Below both Product and Category views, CatalogPilot provides two operational tabs:
- Activity
- Errors
These tabs exist to provide traceability, transparency, and confidence without increasing cognitive load during normal use.
They are designed to be informational, not something merchants need to actively manage day-to-day.
Activity Tab
The Activity tab records a chronological log of meaningful actions performed on a product or category within CatalogPilot.
This includes:
- Enrichment events
- Approval actions
- Manual edits
- AI-assisted generations
- System-initiated updates tied to enrichment workflows
Each entry includes:
- Activity Type (e.g. Enriched, Approved)
- Description of the action
- Created By (user or system)
- Timestamp
- Amount, when the
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Submit : Custom Static Page Content
CLIENT TASK : Review and understand the Static Page process and then ...
- Supply a list of all static pages you will require and most importantly the initial text content for them through the collaborative. It does not have to be perfect as it can be edited by you at a later date, we just need to format it.
- Understand and follow the instruction per the 'Summary of Steps' for administering your static pages.
definition -- A LightSpeed static webpage is a page that you create using the web store administration panel. These pages usually include your PCI Compliance policies such as
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What is SMTP settings?
Contact LightSpeed for SMTP settings.
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Can I use AdVision eCommerce with Lightspeed OnSite (formally Lightspeed Pro)?
Yes, the AdVision eCommerce system has a module that allows it to connect to the Lightspeed webstore database (requires Lightspeed's ecommerce/webstore module) to import new products, price changes and available inventory quantities from Lightspeed Onsite.
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Configuring payment methods V
Please review link below for details on configuring payment method:
Configuring a payment method
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What is Live chat module?
The live chat module, is a third-party installation of their live chat pop-up. Just sign up with any 3rd party and forward us their code and we can install and stylized as necessary the chat window to work with the design. The live chat functionality, allows you to make yourself available or off-line as and when necessary.
AdVision can install any third-party Live Chat functionality for your web store. All chat communications are logged and administered through your Live Chat account with the third-party live chat company you have signed up with.
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How LSR Multi-Shop Compiler and Order Splitter Works
Please view the video here:-
How LSR Multi-Shop Compiler and Order Splitter Works
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The Power of Visual Search
Introduction: Visual Search technology is transforming e-commerce by allowing users to search for products using images. This method uses advanced computer vision algorithms to enhance the search process, making it more intuitive and engaging for users. It streamlines product discovery, enhances user experience, ensures accurate product matching, and offers personalized recommendations.
Key Benefits:
- Effortless Discovery: Users can search with images, bypassing the need for text descriptions.
- Enhanced User Experience: Provides an immersive shopping journey.
- Accurate Product Matching: Matches images with similar products effectively.
- Personalization and Recommendations: Delivers personalized shopping experiences.
- Competitive Advantage: Differentiates platforms in a crowded market.
Assessing Visual
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Déclaration de Disponibilité du Service (FR)
CatalogPilot™
AdVision eCommerce Inc.
Objet de ce document
Cette Déclaration de Disponibilité du Service décrit le fonctionnement général de CatalogPilot en matière de disponibilité, de continuité opérationnelle et de gestion des interruptions.
Ce document a pour objectif de définir des attentes raisonnables concernant l’accès au service et le comportement du système. Il ne constitue pas un accord de niveau de service (SLA), ne garantit pas un temps de disponibilité spécifique et ne crée aucune obligation contractuelle au-delà de ce qui est expressément prévu dans les Conditions Générales.
Modèle opérationnel général
CatalogPilot est conçu comme une couche d’intelligence externe et
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What is category LightSpeed store ?
Category in LS store is how you have classified or divided different products.
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How do I make "Store Pickup" available in checkout?
Store pickup is a shipping method, so you can activate it the same way you manage other shipping methods (see How to manage shipping methods).
Store Pickup is within the "Manage Shipping Methods" button on the Generic carrier tab when editing a distributor. Simply check the "Active" checkbox in the store pickup row and click Save Changes to have Store Pickup display as an option when a user is ordering a product from the distributor you're editing.
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How do I manage shipping methods available in checkout?
Shipping methods are managed via the distributor of a product. When a user reaches the shipping method selection portion of checkout, the system will have split the order into shipments based on the distributors of the products being ordered. Each shipment will have a list of available shipping methods. You can manage what shipping methods are shown for each distributor via the following:
- In AE admin, go to Catalog>>Distributors>>click the distributor you'd like to manage.
- Below the "Details" tab, you see a list of tabs of any shipping carriers activated for your system. Click on the carrier you want to
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What is color swatch module and is this module compatibale with lightspeed retail?
Yes, the color swatch module is compatible with the input point-of-sale [LightSpeed]. It reads the color options prepared within the POS and then makes them available through our color swatch module administration area, for you to be able to access and add to each and every color option a specific colored swatch [small image] for reference when your viewer is visiting the main product page.
Color swatch is a module which allows color options to display as swatches rather than a default matrix dropdown. This module works off the zoom module. There are 2 ways to work with the module:
- Either