Knowledge Base

  • Color Swatch App Management

    Please view the video tutorial here:- Video Tutorial on Color Swatch App Management

  • How to upload data and images to LightSpeed Point of Sale Pro?

    LightSpeed Point of Sale supports uploading and downloading data and images using CSV files. 

    A CSV file is very similar to a text file or spreadsheet and enables you to quickly add and edit data for a large number of products.

    Before you begin preparing your CSV file it is recommended that you download open office and use that application to view and edit your CSV-spreadsheet. *Microsoft Excel is not recommended and may impact the reliability of your import process.

    Common Question 1: How do I prevent Open Office from changing the first letter to lowercase in my CSV?

    Select Tools

  • What is AdVision eCommerce?

    AdVision Ecommerce (AE) is the end system that will allow you to manage your catalog and orders for your online webstore(s).

  • I have large files to send, how do I use AdVision FTP?

    AdVision FTP site is a server based repository for large files that generally are to big to send via email or upload to online forms.

    If you have multiple files that are in excess of 8 MB, you can upload via our SFTP site atsftp.advision-ecommerce.com

    To send files to us, please download and install an FTP application from https://filezilla-project.org/download.php (Windows & Mac versions available).

    Once installed, you can then set up to connect to our SFTP site...

    URL: sftp.advision-ecommerce.com USERNAME: advision_public PASSWORD: 1_guest_user PORT: 8616 PROTOCOL: SFTP

    As you login, please create a folder with your project’s name and then in that

  • What is a Responsive Web Store/ Website?

    Responsive web design (RWD) is an approach to web design aimed at crafting sites to provide an optimal viewing and interaction experience—easy reading and navigation with a minimum of resizing, panning, and scrolling—across a wide range of devices (from desktop computer monitors to mobile phones).

  • Sizing Your Images From Raw to JPEGS

    Sizing your images from RAW to JPEGs

    Stephen notes: - If you're going to photograph your own products, then shooting them in RAW format would be for your consideration, as the final quality both in colour depth and detail would be the best quality. By shooting in RAW format, you have images that will work with your online web store as well as HiRes image for print media. If you are only shooting products for your web store, then shooting them as JPEGs directly from your camera and not shooting RAW is fine as this will usually produce an initial

  • How does a Custom Payment Integration work in Lightspeed eCom?

    Custom payment integrations for eCom are built and hosted in our external app framework.  The payment option is integrated with your site's eCom checkout to allow the customer to select the custom payment option in checkout, and if selected, when the user clicks the "Buy" button on the last page of eCom checkout, they are then forwarded to our system's payment page to complete payment.  Once payment is completed, the user is then sent back to their eCom order receipt. 

    With some payment integrations, status of payment is not immediately known, in which case our system will continue to communicate

  • Self-Hosted vs. Cloud Solutions

    In the dynamic world of eCommerce, selecting the right platform is crucial. Here's a simplified comparison to help you understand the options.

    Self-Hosted Platforms (WooCommerce, PrestaShop)

    Advantages:

    • Full Control: Customize every detail of your site.
    • Cost-Effective: No ongoing subscription fees.
    • Customization: Tailor features to your specific needs.
    • Data Ownership: Full control over your data and security.
    • Performance: Optimize server settings for better performance.

    Disadvantages:

    • Technical Expertise: Requires IT knowledge or support.
    • Setup Time and Cost: Initial setup can be time-consuming.

    Cloud Platforms (Shopify, BigCommerce)

    Advantages:

    • Ease of Use: User-friendly and quick to set up.
    • Scalability: Easily handles growth and traffic
  • Auftragsverarbeitungsvereinbarung (Data Processing Addendum – DPA) (DE)

     

    CatalogPilot™ – AdVision eCommerce Inc.

    (Offizielle deutsche Übersetzung)

    1. Zweck und Anwendungsbereich

    Diese Auftragsverarbeitungsvereinbarung („DPA“) ist Bestandteil der jeweils geltenden Allgemeinen Geschäftsbedingungen zwischen AdVision eCommerce Inc. („Dienstleister“) und dem Kunden („Verantwortlicher“) in Bezug auf die Nutzung der CatalogPilot™-Dienste.

    Diese DPA regelt die Bedingungen, unter denen der Dienstleister personenbezogene Daten im Auftrag des Verantwortlichen verarbeitet, gemäß den geltenden Datenschutzgesetzen, einschließlich der Verordnung (EU) 2016/679 („DSGVO“).

    2. Art und Zweck der Verarbeitung

    Der Dienstleister verarbeitet personenbezogene Daten ausschließlich, soweit dies zur Erbringung der CatalogPilot™-Dienste erforderlich ist, einschließlich:

    • Erfassung und Synchronisierung von Produktkatalogdaten
    • Generierung und Anreicherung von Metadaten
    • Verarbeitung von Inhalten zu
  • Datenschutzerklärung (DE)

     

               

     

    AdVision eCommerce Inc.

    Gültig ab: 1. Januar 2026

    Diese Datenschutzerklärung beschreibt, wie AdVision eCommerce Inc., ein im US-Bundesstaat Delaware eingetragenes Unternehmen („AdVision“, „wir“, „uns“), personenbezogene Daten im Zusammenhang mit CatalogPilot und zugehörigen Diensten (der „Dienst“) erhebt, verwendet, verarbeitet, speichert, überträgt und schützt.

    Durch den Zugriff auf oder die Nutzung des Dienstes erklären Sie sich mit dieser Datenschutzerklärung sowie allen hierin genannten ergänzenden Dokumenten einverstanden.

    Wenn Sie nicht einverstanden sind, dürfen Sie den Dienst nicht nutzen.

    1. Geltungsbereich

    Diese Datenschutzerklärung gilt für:

    • Händler („Merchants“) und deren autorisierte Nutzer
    • Händlerdaten, die über den Dienst
  • Section 1 - Why CatalogPilot Changes the Role of Your Catalog

    Before You Begin:

    Why CatalogPilot Changes the Role of Your Catalog

    Choosing to use CatalogPilot is not a minor optimization decision.

    It is a structural shift in how your product catalog exists, behaves, and creates value.

    Traditionally, an eCommerce product catalog lives inside a platform.

    Its data, structure, and reach are constrained by that platform’s rules, limitations, and roadmap. Even when optimized, the catalog remains largely siloed—serving the storefront first, and everything else second.

    CatalogPilot changes that model.

    For the first time, your product catalog exists externally as a structured, governed asset—independent of any single platform. Your storefront remains fully

  • Section 6 — Dashboard Overview

    The Dashboard is the operational control center of CatalogPilot. It provides merchants with a real-time, high-level view of catalog status, enrichment progress, review requirements, delivery activity, and subscription limits — without requiring technical knowledge.

    Everything on the Dashboard is designed around three principles:

    1. Transparency – You can always see what is happening and why.
    2. Control – Nothing is delivered without approval unless explicitly authorized.
    3. Safety – All actions are reversible and non-destructive.

    1. Merchant Identity & Session Status

    At the top left of the Dashboard, you will see:

    • Store Name – The merchant storefront currently connected to CatalogPilot.
    • Account User
  • Section 34 — Billing Overview

    The Billing section provides a clear, transparent view of your subscription status and all usage-based enrichment activity. CatalogPilot separates subscription fees from usage fees so merchants can easily understand what is recurring versus what is consumption-based.

    Subscription Status

    At the top of the Billing page, you’ll see your current subscription details:

    • Status – Active or Paused
    • Plan – Your current tier (e.g., Tier 3)
    • Billing Interval – Monthly
    • Renewal Date – Shown in UTC

    Click Manage Subscription to make changes. This action securely opens Stripe, where all subscription changes are handled. CatalogPilot does not store or manage payment credentials directly.

  • Section 21 — Category Gallery

    The Category Gallery provides a consolidated, human-readable and machine-readable view of how CatalogPilot structures, enriches, and delivers category-level metadata.

    Unlike the Product Gallery, which focuses on individual SKUs and variants, the Category Gallery exists primarily to support search engine and AI crawler understanding of category intent, hierarchy, and relevance.

    Merchants should treat this view as informational and confirmatory, not as a primary editing surface.

    Purpose of the Category Gallery

    The Category Gallery is designed to:

    • Anchor category-level intent for crawlers and AI systems
    • Provide structured metadata that most platforms do not expose natively
    • Strengthen discovery pathways for all products within
  • Section 9 — Product Gallery Tab(A/B Comparison View)

    Purpose of the Product Gallery

    The Product Gallery is the primary confidence-building view in CatalogPilot.

    This is where merchants can clearly see, at a glance, what CatalogPilot has changed, why it changed, and how that data will be interpreted by search engines and AI systems—without being required to edit or approve every individual field.

    The Gallery is not a review queue and not a workflow gate.

    It is a visual comparison and inspection space designed to reduce cognitive load while increasing trust.

    How the Gallery Is Structured

    Each product opens into a three-column comparison layout, with a clear distinction between

  • Section 30 — Storefront: Language & Translation Controls

    CatalogPilot supports translation-aware enrichment while preserving strict control over how and when translated content is generated and delivered.

    This section explains how language handling works and what merchants should (and should not) expect from translation features.

    Core Principle: CatalogPilot Does Not Create Languages

    CatalogPilot does not create new languages in your catalog.

    Translations are only applied when:

    • The language already exists in your eCommerce platform
    • Products are already present in that language upstream
    • The merchant explicitly enables translation delivery

    CatalogPilot enhances existing multilingual catalogs — it does not invent or auto-expand them.

    Language Selection Controls

    Within Storefront Settings, merchants may

  • The Palisades Theme-Handbuch (Deutsche)

        

    Inhaltsverzeichnis

    Logo Hintergrund Kopfzeile Navigation Brotkrumen / Sidebar Fußzeile Farben Taste Typografie Kontakt details Eigenschaften Bilder Sozialen Medien Homepage - Kopf Homepage - Über uns Homepage - Grid Homepage - untere Banner Homepage - Top Bewertungen Homepage - Tags Homepage - Social Plugins Einrichten von Produktanzeigen

     

    Logo

    1. Logo Laden Sie Ihr Logo (im PNG-Bildformat ) im Header des Themas gezeigt werden. Empfohlene Größe 260 x 60 Pixel.

    2. Favicon Laden Firma Favicon. Das Favicon ist ein kleines Symbol Bild am oberen Rand des Browser Fenster / Tab angezeigt. Siehe http://www.favicon.cc/ für weitere Informationen über ein Favicon für Ihre

  • How to import Product Data into your LightSpeed Point of Sale.

    Importing

    Essential Point

    • You should do a manual backup before performing any imports.
    • You can import Products, Suppliers, Customers, or Customer/Supplier Contacts.
    • You must rearrange your target fields to match your source data.
    • Some field values, such as those for Supplier, Class, and Family, must exist in LightSpeed Pro before those values are imported.
    • To import images, collect them as jpg files together in a folder and include their file name in the source data.
    • Multiple Customer Contacts can be imported within a single Customer card.
    • Existing Products and Customers can be updated by matching on a particular field and
  • Where is the AdVision eCommerce User Manual?

    Available at http://ecommerce.advisiongraphics.net/help/AdvisionWebstoreHelpDoc.pdf

  • How does AdVision eCommerce work with Lightspeed Retail?

    To use AdVision eCommerce with Lightspeed Retail, you must have a Lightspeed Retail account.

    Before you start working in AdVision eCommerce, you must first build your catalog in Lightspeed. Once your catalog is setup in your Lightspeed Retail account, AE is then setup to import the catalog information from your Lightspeed account via the Lightspeed Retail API.  Whenever you add a product to your Lightspeed Retail account, the new products will be detected by AdVision eCommerce (at a specified interval) and automatically imported into AE. AE will likewise detect certain changes you make to your catalog in Lightspeed, like inventory