Knowledge Base

  • How to import Product Data into your LightSpeed Point of Sale.

    Importing

    Essential Point

    • You should do a manual backup before performing any imports.
    • You can import Products, Suppliers, Customers, or Customer/Supplier Contacts.
    • You must rearrange your target fields to match your source data.
    • Some field values, such as those for Supplier, Class, and Family, must exist in LightSpeed Pro before those values are imported.
    • To import images, collect them as jpg files together in a folder and include their file name in the source data.
    • Multiple Customer Contacts can be imported within a single Customer card.
    • Existing Products and Customers can be updated by matching on a particular field and
  • Where is the AdVision eCommerce User Manual?

    Available at http://ecommerce.advisiongraphics.net/help/AdvisionWebstoreHelpDoc.pdf

  • How does AdVision eCommerce work with Lightspeed Retail?

    To use AdVision eCommerce with Lightspeed Retail, you must have a Lightspeed Retail account.

    Before you start working in AdVision eCommerce, you must first build your catalog in Lightspeed. Once your catalog is setup in your Lightspeed Retail account, AE is then setup to import the catalog information from your Lightspeed account via the Lightspeed Retail API.  Whenever you add a product to your Lightspeed Retail account, the new products will be detected by AdVision eCommerce (at a specified interval) and automatically imported into AE. AE will likewise detect certain changes you make to your catalog in Lightspeed, like inventory

  • Products & Categories (13)

    • AddiAdding products to categoriesng documents to products
    • Adding custom fields to products 
    • Working with filters 
    • Modify categories
    • Adding brands
    • Creating Categories 
    • Adding tags to Products
    • Adding related products to main Product
    • Adding products to categories
    • Adding product images 
    • Managing products 
    • Importing your Products
    • How to Add Products on your LS eCom web store?
  • What are Product Browsing Filters?

    We can setup filters for customers to use while browsing (by brands, colour, size, price, availability, etc.) using our Query Rewrite fo Lightpeed, AdVision AE web store platforms.

    PRODUCT BROWSING FILTERS IN AE

    Speak with AE Sales about installing the product browsing filters module.

    Once installed, product browsing filters can be found in AE admin under Catalog>>Products>>Filters.  Here you can create new filters and determine where (which categories, search) they show in your webstore(s).

    To create your first filter, click “Create a New Filter”.  In the form that loads, fill in the following fields:

    • Name: Your name for the filter.
  • What is and is not supported when it comes to 3rd party eCommerce Modules?

    AdVision Support covers any web store customization we have done on any 3rd party eCommerce Modules such as Lightspeed's OnSite and is restricted within a fixed version number. 

     

    What this means is that AdVision's support covers any issues arising on the eCommerce module based within the version number that we customized and its subsequent release such as 2.0 to 2.1 and 2.2 and so on.

     

    What is not supported is when a new full release version from 3rd parties are released, from 2.0 to 3.0 to 4.0 etc. 

     

    The reason behind this is that, historically new (full version) 3rd

  • How Google Searches & Indexes?

    The search engine optimization and indexing of the products and brands from your web store, happens through the process of Google or Bing's robots and accessing and indexing the web stores site map. The site map is a file that contains all of the information necessary for search engine companies such as Google and Bing to index the Web store on a regular basis.

    Depending on the point-of-sale connectivity, generally the site map is updated each time new products are uploaded to the Web store. As part of AdVision web store customization, we register all web stores with Google so

  • Review : Photographing Your Products - General Guideline

    • Review : Photographing Your Products - General Guideline
  • Why WooCommerce Outshines Lightspeed

    Introduction: Migrating from Lightspeed to WooCommerce can significantly enhance your online business. WooCommerce, a flexible and customizable open-source platform, offers numerous benefits tailored to the diverse needs of eCommerce businesses.

    Key Advantages:

    1. Cost-Effective: WooCommerce is a free plugin for WordPress, reducing the overall cost of your eCommerce platform.
    2. Flexibility and Customization: With numerous themes and plugins, WooCommerce allows you to tailor your store to meet specific business needs and aesthetics.
    3. Scalability: WooCommerce can easily scale to accommodate more products, higher traffic, and increased transactions.
    4. SEO-Friendly: WooCommerce, built on WordPress, inherits robust SEO capabilities, helping your products rank higher in search
  • The Palisades Theme Manual (Nederlands)

        

    Inhoudsopgave

    Logo

    Achtergrond

    hoofd

    Navigatie

    Breadcrumb / Sidebar

    Footer

    kleuren

    Knop

    Typografie

    Contact details

    Kenmerken

    Afbeeldingen

    Sociale media

    Startpagina - hoofd

    Startpagina - Over ons

    Startpagina - Grid

    Startpagina - onderste Banner

    Startpagina - Top beoordelingen

    Startpagina - Tags

    Startpagina - Sociale plug-ins

    Opzetten Artikel advertenties

    Logo

    1. Logo Upload uw logo (in PNG-formaat) worden weergegeven in de kop van het thema. Aanbevolen afmeting 260 x 60 pixels.

    2. Favicon Upload bedrijf favicon. De favicon is een klein pictogram getoond aan de bovenkant van het venster / tab browser. Zie http://www.favicon.cc/ voor meer informatie over het maken van een favicon

  • I can't connect to LightSpeed Cloud. What can I do?

    Tips to Resolve Connection Problems

    Though the internet largely prevents these issues, sometimes a bad core router on the internet may prevent you from reaching LightSpeed Cloud. Ordinarily these routers are identified and removed by other healthy routers as a potential pathway for your request. Sometimes things don’t work out perfectly and you end up in a internet partitioning situation where you can access some sites and not others due to these bad routes. To troubleshoot this problem try the following steps:

    1. Reboot your modem and verify that the modem reboot does not correct your problem. If you end up
  • Can I edit customer account information to correct mispelled/malformed address information?

    Go to Customers>>Accounts and click on the account you'd like to edit.  You can edit addresses under the Addresses tab, just click on the address you want to edit.

  • Shipping & Payments (3)

    • Choosing a suitable payment method
    • Configuring payment methods V
    • Configuring shipping methods
  • What is the Brands add-on functionality?

    Its is a self administer module that allows you to display the list of Brands/Designers on your webstore (listed as Families on LS POS).

    It can be displayed in 2 ways. Either you can display them as list of Brands as in:

    Or, you can choose to display them as list of Brand logos (you will need to have all the logo images), as in:

    In that module you can also choose to display banner on the category page of that Brand. Example, banner displaying on the page displaying all the Anderson’s Brand product.

    The interface of this module is

  • How do I set up monthly auto billing on the recurring invoice I receive?

    When paying your recurring invoice through Freshbooks, you have the option of saving your credit card information to be automatically billed going forward. That way, you won’t have to manually enter your information each time.

    You can do so by enabling the "Save card and automate future payments" option when entering your credit card information for the first time.

  • What are H1 & H2 Tags and why is it important?

    Search engine optimization

    The H1 & H2 Tags / Titles and Description tags, will be used to index and register your web store and is a high priority.

    Provide a title in ‘Title Case’ that is 65 characters long (including the spaces) and has title for the store, best describing the business. It shows on the browser tab for that page eg :  ABC Boutique - New York, New York - [and what you want to say] ABC Boutique - New York, New York - Kids Designer Brands Boutique

    Provide a description, 255 characters long paragraph describing the business, location,

  • Review & Submit : Image Preparation - Sizing Images

    We have created a few short movies that you can reference to help guide you on how to prepare your photographic images in PhotoShop and therefore maintain a professionally consistent and polished presentation of your products.

    We hope you find these movies informative and invite you to suggest any techniques that you feel we have not covered that are important to you.

    WHAT YOU WILL NEED TO PREPARE YOUR IMAGES FOR THE WEB STORE

    PHOTO EDITING SOFTWARE

    We recommend you have a copy of Photoshop. You do not need to purchase the newest CS suite versions of Photoshop, any older

  • The Imperial Theme Manual (English)

        

     

    Table Of Contents

    Logo

    Background

    Header

    Navigation

    Breadcrumb/Sidebar

    Footer

    Colors

    Button

    Typography

    Contact Details

    Features

    Images

    Social Media

    Homepage - Header

    Homepage Deals

    Homepage - Lower Banner

    Homepage Sub-Hero

    Homepage Testimonials

    Homepage History

    Homepage - Social Plugins

    Setting Up Product Ads

     

     

    Contemporary design, The Imperial by AdVision is one of the most 'modern' themes available for the SEO Shop/Lightpeed eCom platform and it is a fully responsive, for smaller mobile devices and expands to the full width of any desktop monitor.

    'Bigger is Better' as The Imperial features significantly larger product images, beautiful roll over effects

  • How do I get my inventory imported?

    Importing inventory and customer data

    How TO Import Data

    To make transitioning to LightSpeed Cloud easier, you can import your inventory and customer data from a pre-existing database.

    To import your inventory and/or customer data to LightSpeed Cloud, you must:

    1. Prepare a separate spreadsheet for your inventory and customer data based on the LightSpeed Cloud requirements.
    2. Send the properly formatted spreadsheet to LightSpeed Support for importing into your LightSpeed Cloud account.

    1. PREPARE YOUR SPREADSHEET

    To avoid a failed import or having to manually correct the data in your system, you must follow the spreadsheet preparation procedure outlined in this