Knowledge Base: Lightspeed eCom Apps

  • Advanced Dynamic Filter Limitations

    In implementing the Advanced Dynamic Filter app in your eCom website, we'll be taking over the thumbnail result loading and display on any category pages.  To accomplish this, certain limitations are currently in place:

    Non-standard Features

    Non-standard theme features within thumbnail displays may not be possible or may require additional work outside the standard app install scope.

    eCom's "Discount Rules" Thumbnail Price Display

    The app cannot currently support displaying discounted pricing from eCom's "Discount Rules" feature (https://ecom-support.lightspeedhq.com/hc/en-us/articles/220662787-Creating-discount-rules), because the discount rules feature generates the discount pricing on the fly (instead of updating the pricing directly in the catalog, which is

  • Data Bridge: What is Root Category setting?

    If you want to limit which categories are used in bridge sites, you can set a root category. This indicates to the bridge to only use categories within the specified root category. E.g. if you have categories like:

    Root A - Sub AA - Sub AB

    Root B - Sub BA - Sub BB

    If you set your root category to "Root B", only categories "Sub BA" and "Sub BB" would be used by the bridge. Any other categories would be ignored.

  • Moneris Checkout Manual (English)

        

    Once installed and setup, the Moneris Checkout payment integration app will allow your site to offer Moneris Checkout as a payment option in your eCom checkout process.

    Follow instructions in Lightspeed eCom to purchase the Moneris Checkout app from the App Marketplace.  During install, you'll be forwarded to our app management site to either login to an existing account (if you've purchased a Lightspeed eCom app from AdVision before) OR create a new account with AdVision to install and manage this and any future apps you may purchase.

    Once you've created an account or logged into your existing

  • Enhanced Variant Images - Help

    Once installed and setup, the Enhanced Variant Images app will allow you to: Avoid the 12 image limitin Lightspeed eCom for product's details page;upload unlimited images(within reason) for each variant in our app (larger image catalogs may incur additional hosting costs) Upload larger, higher quality imagesso your customers can see more detailed representations of the product Present image galleries with theMagicZoom Plus interactive gallery Works per Lightspeed eCom variant option selections Can work in conjunction with our Color Swatches app

    Images uploaded into this app are hosted externally from eCom, so we can bypass the limits eCom has for the

  • How LSR Multi-Shop Compiler and Order Splitter Works

    Please view the video here:-

    How LSR Multi-Shop Compiler and Order Splitter Works

  • Affirm App Manual French

        

    Une fois installée et configurée, l’application Paiements d’Affirm permettra aux clients de votre site se trouvant aux États-Unis de faire des paiements en plusieurs fois avec Affirm. Pour acheter l’application Paiements d’Affirm sur l’App Marketplace, suivez les instructions de Lightspeed eCom. Pendant l’installation, vous serez redirigé vers notre site de gestion des applications pour vous connecter à un compte existant (si vous avez déjà acheté une application Lightspeed eCom chez AdVision) OU pour créer un nouveau compte chez AdVision, et installer et gérer cette application ou toute future application que vous achèterez. Après avoir créé un compte ou

  • Affirm App Manual English

        

    Once installed and setup, the Affirm Payments app will promote and allow U.S. based customers of your site to pay in installments with Affirm.

    Follow instructions in Lightspeed eCom to purchase the Affirm Payments app from the App Marketplace.  During install, you'll be forwarded to our app management site to either login to an existing account (if you've purchased a Lightspeed eCom app from AdVision before) OR create a new account with AdVision to install and manage this and any future apps you may purchase.

    Once you've created an account or logged into your existing account, the app

  • Homepage Slideshow Manager

    • Homepage Slideshow Manager - Help (English)
    • Homepage Slideshow Manager - Help (Français)
  • AfterPay Payment Integration

    Once installed and setup, the AfterPay Payment Integration app will allow users of your site to select and use AfterPay as a payment option in your site checkout.  When a user chooses to use AfterPay as their payment for an order, upon completion of checkout, they'll be forwarded (through the app) to AfterPay's payment interface.  Following successful payment with AfterPay, the user is sent back to your website for their order receipt and eCom is notified that the order has been paid for.

    Follow instructions in Lightspeed eCom to purchase the AfterPay app from the App Marketplace.  During install, you'll

  • What is color swatch module and is this module compatibale with Lightspeed Retail?

    Yes, the color swatch module is compatible with the input point-of-sale [LightSpeed]. It reads the color options prepared within the POS and then makes them available through our color swatch module administration area, for you to be able to access and add to each and every color option a specific colored swatch [small image] for reference when your viewer is visiting the main product page. Color swatch is a module which allows color options to display as swatches rather than a default matrix dropdown. This module works off the zoom module. There are 2 ways to work with the module: 1-

  • Gift Registry App (English)

    eCom customers will be able to create their own registries and add items to them, from which other users can purchase items for the registry’s event.

    The app handles the tracking of registries, registry items and the purchase of registry items.

    Once installed, you'll be forwarded to our app management site to either login to an existing account (if you've purchased a Lightspeed eCom app from us before) OR create a new account with us to install and manage this and any future apps you may purchase from us for Lightspeed eCom. Once you've created an account or logged into

  • Sift Science Fraud Prevention App (English)

    With AdVision's Sift Fraud Prevention app, any time a new order is placed, updated or paid for in your webstore, the order information is forwarded to your Sift account for a fraud analysis. Sift uses it's unique fraud prevention system to analyize your customer's risk level (how likely is this purchase fraudulent) and returns a score to indicate the risk of fulfilling the order.

    Follow instructions in Lightspeed eCom to purchase the Sift Science Fraud Prevention app from the App Marketplace.  During install, you'll be forwarded to our app management site to either login to an existing account (if you've

  • Age Verification App (English)

        

    Once installed, the Age Verification apps will display a popup the first time a user visits your site.  It's intention is the stop the user from viewing any site content without first confirming they are above the required age for entry.  After a user confirms their age, the popup will not display again until their next site visit/session.

    Follow instructions in Lightspeed eCom to purchase the Age Verification app from the App Marketplace.  During install, you'll be forwarded to our app management site to either login to an existing account (if you've purchased a Lightspeed eCom app from

  • Age Verification App (Français)

        

    "Une fois installé, les applications de vérification d'âge affichent un popup la première fois qu'un utilisateur visite votre site. Il est l'intention est que l'utilisateur arrête d'afficher tout le contenu du site sans avoir d'abord confirmant qu'ils sont dessus de l'âge requis pour l'entrée. Une fois qu'un utilisateur confirme leur âge, le popup n'affichera à nouveau jusqu'à leur prochaine visite du site / session ».

    "Suivez les instructions dans Lightspeed eCom pour acheter l'application Vérification de l'âge de l'App Marketplace. Au cours de l'installation, vous serez redirigé vers notre site de gestion de l'application soit connexion à un

  • Color Swatches App (English)

        

    Once installed and setup, the Color Swatches app will allow users of your site to select the color of a product based on representative swatch images you've uploaded.  So if you have product with color options like Red, Blue, or Leopard Print, you can upload images (or set a solid color) for each that shows the customer a swatch of that color/pattern on the product's details page.  When a swatch is clicked on, the color option is updated and eCom performs the standard functionality that normally occurs on color selection (i.e. pricing, stock, product image gallery info update).

  • Color Swatches App (Deutsche)

        

    Nach der Installation und Einrichtung ermöglicht die Color Swatches App den Benutzern Ihrer Website, die Farbe eines Produkts anhand repräsentativer Musterbilder, die Sie hochgeladen haben, auszuwählen. Wenn Sie also ein Produkt mit Farboptionen wie Rot, Blau oder Leopardendruck haben, können Sie Bilder hochladen (oder eine Vollfarbe einstellen), die dem Kunden ein Muster dieser Farbe / dieses Musters auf der Detailseite des Produkts anzeigen. Wenn Sie auf ein Muster klicken, wird die Farboption aktualisiert und eCom führt die Standardfunktionen aus, die normalerweise bei der Farbauswahl auftreten (z.B. Preisgestaltung, Lagerbestand, Aktualisierung der Informationen zur Produktbildgalerie).

    Folgen Sie den Anweisungen in

  • Color Swatches App (Nederlands)

        

    Van zodra geïnstalleerd en ingesteld, maakt de Color Swatches App het voor de gebruikers van uw website mogelijk om de kleur van een product te kiezen om basis van de door u opgeladen en representatieve staalafbeeldingen. Wanneer u dus een product hebt met kleuropties zoals Rood, Blauw of Luipaardmotief, kunt u afbeeldingen opladen (of een vaste kleur instellen) voor elk product, waardoor u de klant een overzicht geeft van die kleur/motief op de pagina met de productdetails. Wanneer men een staal aanklikt, krijgt de kleuroptie een update en voert eCom de standaardfuncties uit die men normaal aantreft bij een kleurselectie (namelijk de prijs, de voorraad, de

  • Color Swatches App (Français)

        

    Une fois installée et configurée, l’application Color Swatches permettra aux utilisateurs de votre site de sélectionner la couleur d’un produit en fonction des images représentatives que vous avez chargées. Ainsi, si vous avez un produit avec des options de couleur comme rouge, bleu ou imprimé léopard, vous pouvez télécharger des images (ou définir une couleur unie) pour chaque produit, montrant au client un échantillon de cette couleur/motif sur la page des détails du produit. Lorsqu’on clique sur un échantillon, l’option de couleur est mise à jour et eCom exécute la fonctionnalité standard qui s’applique normalement à la sélection

  • Gift Card App - How does it work?

    Using Gift Cards as Payment in eCom

    When a user is checking out from your eCom website, the payment option we setup for the Gift Card app will display as an option in checkout.  If selected, once the user completes eCom checkout, they are sent to our payment page where they can enter their gift card codes to apply their gift card balances to the order.  If the user's gift cards don't cover the full order balance due, we setup a "back-up" credit card form (to work through your preferred payment gateway), so the user can use a credit card

  • LSR Order Splitter - How does it work?

    Check out this video that outlines how the compiler and order splitter apps work.

    eCom/Retail Order Refunds

    Please note: the splitter does not automatically handle refunds.  If an eCom order is refunded after the splitter has handled the order, you will need to manually locate and refund any split sales created from that eCom order.