Knowledge Base

  • What is the look book module and how its is managed from backend?

    With lookbook module you can upload large images that contain multiple products and then 'polygon map' the individual products within an image so they can link to their respective pages.

  • Enhanced Variant Images - Help

    Once installed and setup, the Enhanced Variant Images app will allow you to: Avoid the 12 image limitin Lightspeed eCom for product's details page;upload unlimited images(within reason) for each variant in our app (larger image catalogs may incur additional hosting costs) Upload larger, higher quality imagesso your customers can see more detailed representations of the product Present image galleries with theMagicZoom Plus interactive gallery Works per Lightspeed eCom variant option selections Can work in conjunction with our Color Swatches app

    Images uploaded into this app are hosted externally from eCom, so we can bypass the limits eCom has for the

  • The Power of Visual Search

    Introduction: Visual Search technology is transforming e-commerce by allowing users to search for products using images. This method uses advanced computer vision algorithms to enhance the search process, making it more intuitive and engaging for users. It streamlines product discovery, enhances user experience, ensures accurate product matching, and offers personalized recommendations.

    Key Benefits:

    • Effortless Discovery: Users can search with images, bypassing the need for text descriptions.
    • Enhanced User Experience: Provides an immersive shopping journey.
    • Accurate Product Matching: Matches images with similar products effectively.
    • Personalization and Recommendations: Delivers personalized shopping experiences.
    • Competitive Advantage: Differentiates platforms in a crowded market.

    Assessing Visual

  • Submit : Custom Static Page Content

    CLIENT TASK : Review and understand the Static Page process and then ...

    1. Supply a list of all static pages you will require and most importantly the initial text content for them through the collaborative. It does not have to be perfect as it can be edited by you at a later date, we just need to format it.
    2. Understand and follow the instruction per the 'Summary of Steps' for administering your static pages.

    definition -- A LightSpeed static webpage is a page that you create using the web store administration panel. These pages usually include your PCI Compliance policies such as

  • What is SMTP settings?

    Contact LightSpeed for SMTP settings.

  • Can I use AdVision eCommerce with Lightspeed OnSite (formally Lightspeed Pro)?

    Yes, the AdVision eCommerce system has a module that allows it to connect to the Lightspeed webstore database (requires Lightspeed's ecommerce/webstore module) to import new products, price changes and available inventory quantities from Lightspeed Onsite.

  • Configuring payment methods V

    Please review link below for details on configuring payment method:

    Configuring a payment method

  • What is Live chat module?

    The live chat module, is a third-party installation of their live chat pop-up. Just sign up with any 3rd party and forward us their code and we can install and stylized as necessary the chat window to work with the design. The live chat functionality, allows you to make yourself available or off-line as and when necessary.

    AdVision can install any third-party Live Chat functionality for your web store. All chat communications are logged and administered through your Live Chat account with  the third-party live chat company you have signed up with.

  • How LSR Multi-Shop Compiler and Order Splitter Works

    Please view the video here:-

    How LSR Multi-Shop Compiler and Order Splitter Works

  • Embracing Mobile Wallets and NFC Payments

    Introduction

    Mobile Wallets and NFC (Near Field Communication) payments are transforming retail transactions, providing a convenient and secure alternative to traditional methods. With the rise of smartphones, this technology allows customers to make quick, secure transactions by simply tapping or waving their device at the point of sale.

    Benefits for Retailers

    • Convenience: Customers can pay using their smartphones, enhancing their shopping experience.
    • Speed: NFC technology speeds up transactions, reducing checkout times.
    • Security: Advanced encryption ensures the security of customer data.
    • Contactless: Minimizes physical contact, ideal for health-conscious consumers.
    • Integration: Easily integrates with existing payment systems.
    • Accessibility: Increasing smartphone ownership makes
  • What is category LightSpeed store ?

    Category in LS store is how you have classified or divided different products.

  • How do I make "Store Pickup" available in checkout?

    Store pickup is a shipping method, so you can activate it the same way you manage other shipping methods (see How to manage shipping methods).  

    Store Pickup is within the "Manage Shipping Methods" button on the Generic carrier tab when editing a distributor.  Simply check the "Active" checkbox in the store pickup row and click Save Changes to have Store Pickup display as an option when a user is ordering a product from the distributor you're editing.

  • How do I manage shipping methods available in checkout?

    Shipping methods are managed via the distributor of a product.  When a user reaches the shipping method selection portion of checkout, the system will have split the order into shipments based on the distributors of the products being ordered.  Each shipment will have a list of available shipping methods.  You can manage what shipping methods are shown for each distributor via the following:

    1. In AE admin, go to Catalog>>Distributors>>click the distributor you'd like to manage.
    2. Below the "Details" tab, you see a list of tabs of any shipping carriers activated for your system.  Click on the carrier you want to
  • What is color swatch module and is this module compatibale with lightspeed retail?

    Yes, the color swatch module is compatible with the input point-of-sale [LightSpeed]. It reads the color options prepared within the POS and then makes them available through our color swatch module administration area, for you to be able to access and add to each and every color option a specific colored swatch [small image] for reference when your viewer is visiting the main product page.

    Color swatch is a module which allows color options to display as swatches rather than a default matrix dropdown. This module works off the zoom module. There are 2 ways to work with the module:

    1. Either
  • Affirm App Manual French

        

    Une fois installée et configurée, l’application Paiements d’Affirm permettra aux clients de votre site se trouvant aux États-Unis de faire des paiements en plusieurs fois avec Affirm. Pour acheter l’application Paiements d’Affirm sur l’App Marketplace, suivez les instructions de Lightspeed eCom. Pendant l’installation, vous serez redirigé vers notre site de gestion des applications pour vous connecter à un compte existant (si vous avez déjà acheté une application Lightspeed eCom chez AdVision) OU pour créer un nouveau compte chez AdVision, et installer et gérer cette application ou toute future application que vous achèterez. Après avoir créé un compte ou

  • Exploring Blockchain's Potential

    Introduction:

    Blockchain technology is revolutionizing e-commerce by offering decentralized, transparent solutions for supply chain management, product authentication, and secure transactions. This innovation enhances data integrity, combats fraud, and promotes transparency, creating a trustless interaction environment.

    Key Benefits:

    1. Supply Chain Management:

      • Real-time tracking of goods.
      • Transparent, immutable records.
      • Smart contracts for automated agreements.
    2. Product Authentication:

      • Unique digital identifiers for each product.
      • Secure, tamper-proof authentication.
      • Immutable product history.
    3. Secure Transactions:

      • Secure, intermediary-free transactions.
      • Cryptographic data protection.
      • Automated smart contracts for irreversible transactions.

    Assessing Blockchain for Your Business:

    To determine if blockchain suits your business, evaluate your current challenges in supply chain transparency,

  • Does LightSpeed support mobile devices?

    LightSpeed supports the following devices: iPhone-iPad, Mobile Web App

  • Can I use AdVision eCommerce with Lightspeed Retail (formally Lightspeed Cloud)?

    Yes, the AdVision eCommerce system has a module that allows it to connect to the Lightspeed Retail's API to import new products and sync price changes and available inventory quantities from your Lightspeed Retail account.

  • Choosing a suitable payment method

    There are several payment methods you can offer in your online store. SEOshop provides over 35 integrations with payment options, in the Netherlands as well as abroad.

    Bank versus Payment Service Provider

    A Payment Service Provider (PSP) is an online bank specialized in payment traffic. SEOshop has made several favorable price agreements with a number of PSPs, enabling you as an online retailer to offer your customers optimal payment comfort against economical rates. A lot of confusion exists concerning what a Payment Service Provider exactly is/does, as a result of which many online retailers opt to only offer iDeal through

  • Affirm App Manual English

        

    Once installed and setup, the Affirm Payments app will promote and allow U.S. based customers of your site to pay in installments with Affirm.

    Follow instructions in Lightspeed eCom to purchase the Affirm Payments app from the App Marketplace.  During install, you'll be forwarded to our app management site to either login to an existing account (if you've purchased a Lightspeed eCom app from AdVision before) OR create a new account with AdVision to install and manage this and any future apps you may purchase.

    Once you've created an account or logged into your existing account, the app