Knowledge Base

  • What is Headless eCommerce?

    Headless eCommerce is an innovative architecture that separates the frontend and backend of an online store. This decoupling offers flexibility and customization, allowing businesses to choose different technologies for each part without affecting the other. Here's a simplified explanation for online retailers:

    1. Decoupled Frontend and Backend: The frontend (user interface) and backend (server-side logic) operate independently, enabling businesses to make changes to one without disrupting the other.

    2. APIs for Communication: APIs (Application Programming Interfaces) facilitate data exchange between the frontend and backend, promoting a modular and scalable structure.

    3. Flexibility and Customization: Businesses can select technologies that best

  • Política de Cookies (pt-BR)

     

    CatalogPilot™ – AdVision eCommerce Inc.

    Última atualização: 1º de janeiro de 2026

    Esta Política de Cookies explica como a AdVision eCommerce Inc. (“AdVision”, “nós”, “nosso”) utiliza cookies e tecnologias semelhantes nos sites e serviços operados pela AdVision, incluindo o CatalogPilot (coletivamente, os “Sites”).

    Esta política deve ser lida em conjunto com nossa Política de Privacidade, que descreve como coletamos, utilizamos e protegemos dados pessoais.

    1. O que são cookies?

    Cookies são pequenos arquivos de texto armazenados em seu dispositivo (computador, tablet ou telefone móvel) quando você visita um site. Eles permitem que um site reconheça seu dispositivo, armazene determinadas

  • Age Verification App (English)

        

    Once installed, the Age Verification apps will display a popup the first time a user visits your site.  It's intention is the stop the user from viewing any site content without first confirming they are above the required age for entry.  After a user confirms their age, the popup will not display again until their next site visit/session.

    Follow instructions in Lightspeed eCom to purchase the Age Verification app from the App Marketplace.  During install, you'll be forwarded to our app management site to either login to an existing account (if you've purchased a Lightspeed eCom app from

  • How do I allow/disallow customer's to order Out of Stock items?

    You can manage which availabilities customer's are allowed to order by doing the following:

    1. In AE admin, go to Settings>>Sites>>click the site you'd like to manage.
    2. Under the Cart tab, find the "Allow Ordering of" label which will show a list of availability checkboxes.  Check the availabilities you'd like to ALLOW ordering for; Uncheck the availabilities you don't want users to order.
    3. Once you're done, click Save Changes.

    The most common setup for our clients is to check "In Stock" and "Low Stock", thus allowing your customers to order anything that has a stock qty greater than 0.

  • How can I manage images on Gallery module?

    Once installed, you'll be able to navigate to an area where you will be advised as to the final size of the images for the gallery. Prepare your images at that set size ideally, for consistency of presentation. Through an intuitive a add-on module, you will be able to upload your images.

  • Maximize Your eCommerce Potential: Why PrestaShop is the Best Move

    Introduction: Switching your eCommerce platform from Lightspeed to PrestaShop can significantly boost your online store's performance and capabilities. PrestaShop is an open-source platform that offers flexibility, customization, and scalability to suit your unique business needs.

    Key Benefits:

    1. Customizability: Tailor your store to meet specific requirements for a unique shopping experience.
    2. Cost-Effectiveness: Eliminate subscription fees with this open-source solution, reducing operational costs.
    3. Scalability: Easily handle growing product catalogs and traffic without performance issues.
    4. Flexibility: Integrate seamlessly with a wide range of plugins and third-party services.
    5. SEO-Friendly: Designed to improve your store’s visibility on search engines.
    6. Multilingual and Multicurrency Support: Cater to
  • Política de Privacidad (ES)

     

    AdVision eCommerce Inc.

    Vigente a partir del: 1 de enero de 2026

    Esta Política de Privacidad describe cómo AdVision eCommerce Inc., una empresa constituida en el estado de Delaware, Estados Unidos (“AdVision”, “nosotros”, “nuestro”), recopila, utiliza, procesa, almacena, comparte y protege la información personal en relación con CatalogPilot y los servicios asociados (el “Servicio”).

    Al acceder o utilizar el Servicio, usted acepta esta Política de Privacidad y cualquier documento incorporado por referencia.

    Si no está de acuerdo, no debe utilizar el Servicio.

    1. Alcance

    Esta Política de Privacidad se aplica a:

    • Comerciantes y usuarios autorizados
    • Datos de comerciantes procesados
  • Age Verification App (Français)

        

    "Une fois installé, les applications de vérification d'âge affichent un popup la première fois qu'un utilisateur visite votre site. Il est l'intention est que l'utilisateur arrête d'afficher tout le contenu du site sans avoir d'abord confirmant qu'ils sont dessus de l'âge requis pour l'entrée. Une fois qu'un utilisateur confirme leur âge, le popup n'affichera à nouveau jusqu'à leur prochaine visite du site / session ».

    "Suivez les instructions dans Lightspeed eCom pour acheter l'application Vérification de l'âge de l'App Marketplace. Au cours de l'installation, vous serez redirigé vers notre site de gestion de l'application soit connexion à un

  • Adding products to categories

    Categories are an important part of the navigation of your online store. Create categories to help your customers quickly find what they're looking for, and assign products to categories.

    To add products to a category

    1. Create your Categories. 
    2. On the left menu of the Back Office go to SHOP > Products > Products and click the product you want to work with.
    3. In the CATEGORIES section click Select category to specify the category or categories category.
    4. A pop-up window displays. Select the categories you want to add. You can add products to any number of categories.  Note: You can remove an existing category from a product by simply unselecting the category in the
  • How Featured Products module is managed from backend?

    A Featured Product add-on, when installed will show a slider on the homepage or throughout on the webstore as needed. The module is self-administered. We can also facilitate some criteria or anyother addition to the slider. You would need to contact us with specific need on that.

    The featured product slider on homepage will appear as:

    The admin for the module is:

  • Middleware Solutions for Retailers

    1. What is middleware, and why is it important?

    Middleware is a software layer that connects various eCommerce systems, such as sales channels, inventory platforms, and marketing tools, allowing them to operate in sync. It enables automation, reduces errors, and simplifies operations for businesses without dedicated technical teams.

    2. How does middleware support non-technical retailers?

    Middleware eliminates the need for manual updates across systems by automating inventory management, order processing, and data synchronization. Designed with user-friendly interfaces, it delivers robust functionality without requiring technical knowledge.

    3. Which platforms are supported by the middleware solutions?

    Supported platforms include Lightspeed (R-Series, C-Series,

  • Datenschutzerklärung (DE)

     

    AdVision eCommerce Inc.

    Gültig ab: 1. Januar 2026

    Diese Datenschutzerklärung beschreibt, wie AdVision eCommerce Inc., ein im US-Bundesstaat Delaware eingetragenes Unternehmen („AdVision“, „wir“, „uns“), personenbezogene Daten im Zusammenhang mit CatalogPilot und zugehörigen Diensten (der „Dienst“) erhebt, verwendet, verarbeitet, speichert, überträgt und schützt.

    Durch den Zugriff auf oder die Nutzung des Dienstes erklären Sie sich mit dieser Datenschutzerklärung sowie allen hierin genannten ergänzenden Dokumenten einverstanden.

    Wenn Sie nicht einverstanden sind, dürfen Sie den Dienst nicht nutzen.

    1. Geltungsbereich

    Diese Datenschutzerklärung gilt für:

    • Händler („Merchants“) und deren autorisierte Nutzer
    • Händlerdaten, die über den Dienst verarbeitet werden
    • Besucher unserer Websites
    • Daten, die
  • How Category Lead-in module works?

    It is Self administer module which allows you to add image or text for each category separately.

    You will upload images in the sizes as provided by AdVision or you can add banner images to show above all the thumbnail images for a category. Something like this:

    You can also show categories listed as thumbnail images on a catalog page. As in :

    In the admin area of the module, you can upload images for banner or the thumbnails. You do not have to upload images for all the categories. That is upto your discretion as to how many categories

  • Politique de Confidentialité (FR)

     

    AdVision eCommerce Inc.

    Date d’entrée en vigueur : 1er janvier 2026

    La présente Politique de Confidentialité explique comment AdVision eCommerce Inc., société enregistrée dans l’État du Delaware (États-Unis) (« AdVision », « nous », « notre »), collecte, utilise, conserve, transfère et protège les informations personnelles dans le cadre de la fourniture de CatalogPilot et des services associés (le « Service »).

    En accédant au Service ou en l’utilisant, vous acceptez la présente Politique ainsi que tous les documents auxquels elle fait référence.

    Si vous n’acceptez pas ces conditions, vous ne devez pas utiliser le Service.

    1. Champ d’application

  • Adding related products to main Product

    Increase your chances for upselling by showing products that are related to what's in a customer's shopping cart, such as accessories and similar products.

    You can have a maximum of five related products. If you have fewer than five, the list is supplemented with featured products.

    Depending on the theme you're using, related products are also visible on product pages.

    To add related products

    1. On the left menu of the Back Office click Products and choose the product you want to work with.
    2. In the Related products area click Add a product.
    3. Search for the product you want to add and click Choose.
    4. If you have
  • What is the MagicZoom module?

    It is a self administered module which allows you to upload large images of all products that are usually around 1000 pixels wide by proportion. Product images on the detail view come from this module. In this module you can upload separate images for each color of the products.

    It is here that you can manage swatches module if that is also part of your customization packet.

  • Privacybeleid (NL)

     

    AdVision eCommerce Inc.

    Ingangsdatum: 1 januari 2026

    Dit Privacybeleid beschrijft hoe AdVision eCommerce Inc., een in de staat Delaware (Verenigde Staten) geregistreerde onderneming (“AdVision”, “wij”, “ons”), persoonsgegevens verzamelt, gebruikt, opslaat, overdraagt en beschermt in het kader van CatalogPilot en aanverwante diensten (de “Dienst”).

    Door toegang te krijgen tot of gebruik te maken van de Dienst, gaat u akkoord met dit Privacybeleid en alle documenten waarnaar hierin wordt verwezen.

    Indien u niet akkoord gaat, mag u de Dienst niet gebruiken.

    1. Toepassingsgebied

    Dit Privacybeleid is van toepassing op:

    • Merchants en hun geautoriseerde gebruikers
    • Merchantgegevens die via de Dienst worden verwerkt
  • Color Swatches App (English)

        

    Once installed and setup, the Color Swatches app will allow users of your site to select the color of a product based on representative swatch images you've uploaded.  So if you have product with color options like Red, Blue, or Leopard Print, you can upload images (or set a solid color) for each that shows the customer a swatch of that color/pattern on the product's details page.  When a swatch is clicked on, the color option is updated and eCom performs the standard functionality that normally occurs on color selection (i.e. pricing, stock, product image gallery info update).

  • What is Tier level pricing module?

    Setup multiple tiers of pricing made available to certain customers (based on account type) Speak with AE sales if interested in setting tier pricing based on customer account types.

    In AE admin, pricing tiers are setup via discount levels, account types and additional site pricing rows. To start, AE support will setup the necessary discount levels, account types and site pricing rows to accomplish the setup you’re looking for.

    Once setup, you’ll be able to manage each tiers pricing via Catalog>>Products>>Pricing. Here there will be a list of sites setup in your system (including the sites specific setup to manage

  • Richtlinie zur zulässigen Nutzung (Acceptable Use Policy – AUP) (DE)

     

    CatalogPilot™

    AdVision eCommerce Inc.

    1. Zweck

    Diese Richtlinie zur zulässigen Nutzung („AUP“) legt die Regeln und Einschränkungen für die Nutzung der von AdVision eCommerce Inc. („AdVision“, „wir“, „uns“) bereitgestellten Dienste fest, einschließlich CatalogPilot, aller zugehörigen Anwendungen, Metadaten-Engines, API-Schnittstellen, Dashboards, Anreicherungsdienste sowie aller damit verbundenen Integrationen oder Funktionen (zusammenfassend der „Dienst“).

    Diese Richtlinie dient dazu:

    • Die Integrität, Sicherheit und Zuverlässigkeit des Dienstes zu schützen
    • Eine rechtmäßige und sachgemäße Nutzung sicherzustellen
    • Missbrauch, Fehlverwendung und risikobehaftetes Verhalten zu verhindern

    2. Zulässige Nutzung

    Vorbehaltlich der Einhaltung dieser AUP dürfen Nutzer CatalogPilot ausschließlich verwenden für:

    • Das Lesen und Analysieren von Katalogdaten über vorgesehene Plattform-APIs